Quality Care Technician

From creating our products to keeping our facilities operating smoothly, it takes a lot to keep Vortex® running. It takes people who can solve problems creatively. It takes hard work and a dedication to the team. It takes a lot because Vortex® is a different kind of employer. Here, we reward your devotion to putting others first by making sure you get the benefits and support you need to excel in your work and in your life. We return your commitment by committing ourselves to helping you advance in your career while getting the time with your friends and family you deserve.

Vortex Optics is looking for a talented individual to join our Quality Care team. In this role, you would inspect and test riflescopes, rangefinders, red dots, binoculars, spotting scopes, apparel, and branded gear. To be successful as a QC inspector, you should have good dexterity, excellent eyesight, and attention to detail.

What You’ll Be Doing

• Inspects full fit, finish, and function of various Vortex products from riflescopes and rangefinders to apparel and accessories.
• Maintains quality log data.
• Maintain a clean work area including break room and warehouse.
• Pursues and obtains product knowledge on a regular basis, both independently through literature, web sites and through training programs provided and by asking questions.
• Work independently and make decisions with little direct oversight of a supervisor while at the same time working in a group/team environment. Makes suggestions and demonstrates initiative in executing tasks.
• Follows safety procedures in accordance with approved training and reports any dangerous conditions to a member of management immediately.
• Attends and participates in all company-sponsored training programs as required.
• Participates in team meetings by presenting and sharing information regarding services and overall update purposes.
• Maintains the highest level of confidentiality regarding all company and customer information.
• Works continuously, cooperatively, productively, and professionally with co-workers and management.
• Performs additional duties as assigned, working together in a cooperative manner to achieve department and company goals.

• High school diploma or general education degree (GED); 2-4 years of related experience; or equivalent combination of education and experience.
• Ability to apply common sense understanding and problem-solving skills.
• High attention to detail.

When you join Team Vortex, you’ll enjoy:

• Great health, dental and vision insurance
• Paid time off (PTO) and holidays
• 401(k), life insurance and short- and long-term disability
• Employee Ownership Opportunities
• Various onsite amenities including a fitness center, a nature preserve with walking trails and dog friendly work areas
• Neighboring daycare facility
• Casual and flexible work environment
• Employee discounts on industry leading products

What’s it like to join Team Vortex?

From the production floor to the repair room, from consumer sales to new product development, we’re a growing team of makers and doers, working together to give our customers an experience they’ll never forget. Our employees thrive in situations that require demonstrating our core values:

• About You
• Customer is King
• Willingness to Shovel Snow
• Be the Buffalo

Every Vortex product that leaves our door is covered by our Very Important Promise (VIP) Warranty. The Vortex VIP Warranty simply means, if you ever have a concern, issue or want to order a Vortex product, you will be met with a customer experience that will exceed all expectations! Our promise is unlimited, unconditional and lasts a lifetime. Whether your Vortex role is in Sales, Customer Service, IT, Marketing, Finance, NPD or Operations, every day starts with supporting that promise and PUTTING THE CUSTOMER FIRST!

• Must already be authorized to work in the United States on a full-time basis for any employer.
• This is a full-time, onsite position located in Barneveld, WI.