Experienced Dental Office Manager Needed for a High-Energy Practice

Location: Houston, TX

Position Type: Full-Time

About the Role:

We are seeking a motivated and experinced Dental Office Manager to oversee the daily operations of our dental speciality practice. We offer almost all specialties in the dental industry, plus cosmetic dentistry. This is an excellent opportunity for an experienced professional who is eager to lead a team and ensure the smooth and efficient operation of the office. The ideal candidate has strong leadership skills, is highly organized, and is passionate about creating exceptional patient experiences.

Key Responsibilities:

Leadership & Team Management:

• Manage daily office operations to ensure efficiency and a positive workflow.
• Recruit, train, and supervise office staff, ensuring a high standard of professionalism.
• Conduct regular staff meetings to communicate updates, address concerns, and foster team collaboration.
• Create staff schedules and maintain adequate coverage to meet patient needs.

Patient Coordination:

• Deliver exceptional customer service, ensuring patients are the top priority.
• Oversee patient scheduling to optimize the dentist’s and hygienist’s time.
• Explain treatment plans, costs, and payment options to patients in a clear and professional manner.
• Address patient inquiries, concerns, and feedback to enhance satisfaction and retention.

Administrative & Operational Duties:

• Manage and maintain patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Oversee insurance claims processing, including pre-authorizations, submissions, and appeals.
• Ensure compliance with OSHA, HIPAA, and all other dental regulations.
• Develop and implement office policies and procedures to streamline operations.
• Monitor and order dental supplies, equipment, and office materials.
• Troubleshoot dental software and ensure the team is well-trained in its usage.

Financial Oversight:

• Manage office budgets, accounts payable/receivable, and expense monitoring.
• Oversee billing processes, including patient payments and insurance claims.
• Analyze financial and operational reports, including revenue, expenses, and patient flow, and present metrics to the practice owner.
• Identify areas for cost savings while maintaining quality patient care.

Marketing & Growth Initiatives:

• Lead local marketing efforts, including social media and community outreach, to increase brand awareness and attract new patients.
• Monitor online reviews and work to maintain a positive reputation.
• Oversee patient referral programs and engagement strategies.

Qualifications:

Education & Certification:

• Bachelor’s degree in business administration, healthcare management, or a related field (preferred).
• Minimum of 5 years of dental office management experience (required).
• CPR certification (or willingness to obtain).

Language:

Bilingual is a must

Skills & Experience:

• Proficiency in Dentrix or other dental practice management software.
• Familiarity with treatment coordination and insurance claims processes.
• Strong leadership and team-building skills with the ability to motivate and manage staff effectively.
• Exceptional organizational, multitasking, and problem-solving abilities.
• Professional appearance and demeanor consistent with a high-end practice.
• Financial acumen with experience managing budgets and office metrics.
• A passion for creating an outstanding patient experience.

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional development and career advancement.

How to Apply:

If you meet the qualifications and are excited about the opportunity to lead a dynamic and busy dental practice, we encourage you to apply. Please submit your resume detailing your experience and leadership accomplishments.

Job Type: Full-time

Pay: $55,000.00 - $90,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Preferred)

Experience:

• Dental Office Manager: 3 years (Required)

Language:

• Spanish (Required)

License/Certification:

• CPR Certification (Preferred)

Work Location: In person

Salary : $55,000 - $90,000