What are the responsibilities and job description for the Corp Tech Associate position at Voxy Inc?
About Voxy
Voxy, founded in 2010, is a trailblazing language training platform tailored to meet the specific language needs of international organizations. With a mission to enhance productivity, foster collaboration, and unleash human potential, Voxy has established itself as a global leader in the field of corporate language education. With a robust foundation and an ever-evolving vision, Voxy has supported corporate clients across 150 countries by delivering live language coaching led by certified instructors and an expansive library of role-specific courses that bridge critical soft and technical skill gaps.
Today, Voxy's impact spans the globe, with dedicated teams operating across multiple regions, including the United States, Brazil, Chile, Mexico, Thailand, Malaysia, Spain, Italy, and Ireland. Originally focused on providing English language instruction, Voxy has evolved to offer an array of languages, including Portuguese, Spanish, Italian, German, and French, catering to a diverse range of learners.
We believe that learning a language should be fun, rewarding, and a gateway to the best experiences life has to offer. If you agree, we'd love to talk.
What You'll Be Doing :
- IT equipment support (PC / Macbooks), logistics and hardware life-cycle management
- Purchase, setup, configuration, restoration and shipment of IT equipment
- Coordinate the delivery of onboarding kits and manage the offboarding process for IT equipment across multiple countries
- Develop and document IT support procedures and protocols.
- Liaise with department heads to understand their IT needs and provide tailored solutions.
- Ensure timely and effective communication with end-users throughout the problem resolution process.
- Design, implement and manage security measures for the protection of the organizations cloud based services using strong authentication and authorization
- Work with department heads to define and then audit security policies across our PC / Mac, cloud, and mobile environments.
What We're Looking For :
In addition to a rewarding job that that will directly impact how millions of students learn English, working here, you'll enjoy :
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