What are the responsibilities and job description for the Voya Financial Client Service Associate Albany, NY position at Voya Financial Advisors?
Job Title: Client Service Associate
Location: Albany, NY
Company: Voya Financial Advisors, Inc
About Us: Voya is a leading financial services firm dedicated to providing exceptional service and innovative solutions to our clients. We are committed to fostering a collaborative work environment where our employees can thrive and grow.
Job Description: We are seeking a motivated and detail-oriented Client Service Associate to join our team. In this entry-level role, you will be responsible for providing top-notch service to our clients, assisting with account management, and supporting our financial advisors. The ideal candidate will have excellent communication skills and a passion for helping clients achieve their financial goals. Financial knowledge is not required, as we are willing to train the right person.
Key Responsibilities:
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues in a timely manner.
- Assist clients with account setup, maintenance, and transactions.
- Schedule appointments with clients and coordinate meetings.
- Provide support to financial advisors by preparing reports, managing schedules, and coordinating client meetings.
- Maintain accurate client records and ensure compliance with industry regulations.
- Collaborate with team members to improve processes and enhance client satisfaction.
Qualifications:
- High school diploma or equivalent; degree not required.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite.
- Willingness to learn and adapt to new information and processes.
Salary:
- $20-22 per hour
Hours:
- 15-20 hours per week with a flexible schedule
Benefits:
- Will provide training and an opportunity to obtain financial industry licenses.
How to Apply: Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to [email address] by [application deadline].
Salary : $20 - $22
