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Client Implementation Software Development Director

Voya Financial
Chicago, IL Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 5/8/2025

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against : We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Get to Know the Opportunity :

Voya Wealth business is looking to find a delivery lead of IT professionals that will lead a small cross functional team that will include delivery managers, business analysts, developers, and QA analysts. The manager will lead managers and senior individual contributors and be directly responsible for results produced by the team / group / sub-unit managed. The team will also consist of some offshore IT resources.

The Contributions You'll Make :

  • You will supervise IT project teams and / or service units with specialists to ensure results meet customer expectations and adhere to internal IT standards, methodologies, and strategies.
  • You will troubleshoot special problems and lead performance improvement efforts based on a solid understanding of the technical concepts, methods, and practices applied by reporting staff.
  • You will collaborate with team, IT colleagues, IT leadership, business colleagues, senior business leaders and occasionally external clients to identify customer requirements, assess impacts to other data, systems, products or services, compare costs and benefits, consider available technologies and processes and recommend solutions.
  • This role includes monitoring and reporting to IT management and user / customer management the status of multiple, concurrent project and / or service efforts.
  • You will develop and manage business plan(s) and budget(s) for functional area; identify resource needs and develop supporting justifications for them; responsible for the overall success unit managed.
  • Your ability to deliver on large programs with multiple work streams using strong project management skills will be required.
  • You will monitor IT project financials and IT resource demand and capacity.
  • You will present to leadership at steering and advisory-level meetings.
  • Experience interacting and communicating status to external clients.

Minimum Knowledge & Experience :

  • Bachelor’s degree in Computer Science, Information Systems, Finance or a directly related field.
  • Ten years of progressively responsible experience in IT in an applications development environment.
  • Demonstrated success in project management and execution with involvement in multiple major projects or a sustained record of success delivering complex IT services to a diverse clientele.
  • Financial Services experience.
  • Experience or knowledge of Retirement systems.
  • Knowledge of OMNI software desired.
  • Compensation Pay Disclosure :

    Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

    The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and / or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

    Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and / or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

    127,160 - $178,320 USD

    Be Well. Stay Well.

    Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind : To help you and your family be well and stay well.

    What We Offer :

  • Health, dental, vision and life insurance plans.
  • 401(k) Savings plan – with generous company matching contributions (up to 6%).
  • Voya Retirement Plan – employer paid cash balance retirement plan (4%).
  • Tuition reimbursement up to $5,250 / year.
  • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time — 40 hours per calendar year.
  • Critical Skills :

    At Voya, we have identified the following critical skills which are key to success in our culture :

  • Customer Focused : Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking : Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality : Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen : Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility : Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
  • Equal Employment Opportunity :

    Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

    Reasonable Accommodations :

    Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities

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    Salary : $127,160 - $178,320

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