What are the responsibilities and job description for the Associate Consultant, Program Manager position at Voyage Advisory?
Our consultancy is looking for highly motivated and talented Program Managers. We are looking for peak performers who have a passion for business, a joy in solving problems and a work ethic that doesn't rest until the job is done.
We are seeking a process savvy Program Manager who is also experienced with data. Ideal candidates will have previous experience working for a software company. We are looking for a motivated and self-driven individual with the ability to work independently. The individual should be experienced in keeping track of things in Jira, process mapping and using Visio. Candidates must have 3-4 years of solid experience in a PM or similar role. We are looking for candidates to have high integrity, drive, grit, high aptitude and team orientation. We are collaborative and passionate about the work we do to improve the lives of our clients and the end users they serve. We have ambitious scaling goals, and we look for team members who are ready to roll up their sleeves, solve problems and find new opportunities to win with our clients.
Job Responsibilities
Kansas City area is preferred, but virtual will be considered for strong candidates.
The position is full time and will include a base salary and full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match. We are also open to 1099 contract arrangements.
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We are seeking a process savvy Program Manager who is also experienced with data. Ideal candidates will have previous experience working for a software company. We are looking for a motivated and self-driven individual with the ability to work independently. The individual should be experienced in keeping track of things in Jira, process mapping and using Visio. Candidates must have 3-4 years of solid experience in a PM or similar role. We are looking for candidates to have high integrity, drive, grit, high aptitude and team orientation. We are collaborative and passionate about the work we do to improve the lives of our clients and the end users they serve. We have ambitious scaling goals, and we look for team members who are ready to roll up their sleeves, solve problems and find new opportunities to win with our clients.
Job Responsibilities
- Lead implementation of SaaS solutions with government agency teams
- Own each client implementation effort by providing project management, gathering of business rules, implementation activities using PayIt Platform tools, and working with other teams where appropriate
- Develop and configure prototypes using Platform tools based on clients’ business need. Build and iterate to continually incorporate feedback from client
- Deliver any requirements requiring engineering or other teams to those teams, following the process and coordinating timelines with PMO
- Manage test planning creation as well as the alignment of requirements with Product teams including logging and coordination of implementation issues and bugs, and validation of test plan and requirements with client
- Work cross-functionally to ensure delivery of configuration meets both client and PayIt product specifications
- Support clients in maintaining good platform hygiene (customer friendly workflows, naming conventions, data set organization, etc.). Proactively problem solve by identifying potential configuration issues, user experience issues
- Serve as the primary connection point for steady-state hand off to Client Success, Operations, and Support
- Develop training for various PayIt departments on user experience and unique client FAQs
- Maintain, update, and develop client-related documentation internally and externally
- Be a key player in coordinating efforts with client stakeholders
- 3 years of professional experience working for a software-based organization. Hands-on experience in supporting or implementing applications using web technologies and/or working in a client-facing Business or Solution Analyst capacity
- Ability to lead large enterprise implementations across multiple stakeholder groups internally and externally
- A proactive, logical, and collaborative approach to solving complex problems
- Resiliency and the ability to handle multiple tasks and thrive in a fast-paced, dynamic environment
- Strong technical aptitude, with the ability to influence clients while managing evolving SaaS requirements
- Experience with the full project management lifecycle. Specifically to articulating product roadmaps and deliverables in a client-facing capacity
- Experience with Project Management and Collaboration Tools (i.e Confluence, Trello, Teams, Slack, Jira, etc.) Diagram and Visualization Solutions (i.e. Draw.IO, LucidChart, etc.), and Microsoft Office
- Working knowledge of SQL, GraphQL and MuleSoft referred.
- Willingness to travel 10-20% percent of the time during normal travel conditions; travel varies based on project assignment requirements and client’s aptitude to engage onsite
Kansas City area is preferred, but virtual will be considered for strong candidates.
The position is full time and will include a base salary and full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match. We are also open to 1099 contract arrangements.
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