What are the responsibilities and job description for the Commercial Insurance Business Systems Analyst position at Voyage Advisory?
Commercial Insurance Business Systems Analyst
Our consultancy is looking for highly motivated and talented Commercial Business Systems Analysts. We are looking for peak performers who have a passion for business, a joy in solving problems and a work ethic that doesn't rest until the job is done.
Ideal candidates would possess 5-10 years of business analysis experience in the Property & Casualty insurance markets (commercial lines preferred), with critical thinking and leadership, including experience with implementation projects. This person should have a strong familiarity with common P&C insurance operational processes as well as the ability to identify opportunities for process improvement. Candidates should have a strong familiarity with process flow modeling as well as Six Sigma and process standardization/improvement experience. Candidates should have strong interpersonal skills, have superior oral and written communication skills, a client service focus, as well as the ability to identify opportunities for improvement, develop recommendations and implement complex solutions in a fast-paced environment.
PRIMARY RESPONSIBILITIES
- Creation of presentations and reports for clients based upon analysis findings including recommendations for short- and long-term improvement.
- Review of subjective and objective operational information through a process of management interviews.
- Facilitate client workshops and interviews to better understand, define and document requirements.
- Write user stories and use cases to document the requirements uncovered during workshops and interviews with clients.
- Analysis of client financial and operational data.
- Work with client to perform business process modeling activities to help operationally focused software implementations.
- Work on new software implementation projects related to policy admin implementations.
- Experience working in the property and casualty insurance industry required.
- Previous BSA experience, including requirements gathering and documentation.
- Bachelor's degree in a relevant field.
- Experience with policy admin system updates and commercial package lines of business.
- Experience with Duck Creek, Insurity/Instec/Quicksolver/Policy Decision, Origami Solutions, Guidewire Policy Center, Insurance Now or NetRate.
- Familiarity with insurance terminology and concepts.
- Understanding of software development lifecycle.
- Process modeling with an eye toward identifying potential operational improvements.
- Six Sigma experience.
- Strong facilitation skills, and solid verbal and written communication skills.
- Agile and Waterfall experience preferred.
- Strong Word and PowerPoint skills.
- Strong Excel skills, including familiarity working with a large dataset and getting useful insights out of it.
- Strong relationship building between internal customers, vendors and employees.
- Client-facing experience.
- Any insurance certificates (AU, CPCU), preferred.
COMPENSATION
The position is full time and will include a base salary and full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match.
This position is 100% remote.
