Demo

Commercial Insurance Business Systems Analyst

Voyage Advisory
Chicago, IL Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 2/19/2025
Our consultancy is looking for highly motivated and talented Commercial Business Systems Analysts. We are looking for peak performers who have a passion for business, a joy in solving problems and a work ethic that doesn't rest until the job is done.

Ideal candidates would possess 5-10 years of business analysis experience in the Property & Casualty insurance markets (commercial lines preferred), with critical thinking and leadership, including experience with implementation projects. This person should have a strong familiarity with common P&C insurance operational processes as well as the ability to identify opportunities for process improvement. Candidates should have a strong familiarity with process flow modeling as well as Six Sigma and process standardization/improvement experience. Candidates should have strong interpersonal skills, have superior oral and written communication skills, a client service focus, as well as the ability to identify opportunities for improvement, develop recommendations and implement complex solutions in a fast-paced environment.

Primary Responsibilities

  • Creation of presentations and reports for clients based upon analysis findings including recommendations for short- and long-term improvement
  • Review of subjective and objective operational information through a process of management interviews
  • Facilitate client workshops and interviews to better understand, define and document requirements
  • Write user stories and use cases to document the requirements uncovered during workshops and interviews with clients
  • Analysis of client financial and operational data
  • Work with client to perform business process modeling activities to help operationally focused software implementations
  • Work on new software implementation projects related to policy admin implementations

Required Skills

  • Experience working in the property and casualty insurance industry required
  • Previous BSA experience, including requirements gathering and documentation
  • Bachelor's degree in a relevant field
  • Experience with policy admin system updates and commercial package lines of business
  • Experience with Duck Creek, Insurity/Instec/Quicksolver/Policy Decision, Origami Solutions, Guidewire Policy Center, Insurance Now or NetRate
  • Familiarity with insurance terminology and concepts.
  • Understanding of software development lifecycle.
  • Process modeling with an eye toward identifying potential operational improvements
  • Six Sigma experience
  • Strong facilitation skills, and solid verbal and written communication skills
  • Agile and Waterfall experience preferred
  • Strong Word and PowerPoint skills
  • Strong Excel skills, including familiarity working with a large dataset and getting useful insights out of it
  • Strong relationship building between internal customers, vendors and employees
  • Client-facing experience
  • Any insurance certificates (AU, CPCU), preferred

Compensation

The position is full time and will include a base salary and full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match.

This position is 100% remote.

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