What are the responsibilities and job description for the Bilingual Customer Success Representative position at Voyager Consulting?
Are you ready to catapult yourself and your skillset to the next level? Our firm is searching for an entry-level Bilingual Customer Success Representative who is looking to do just that! As a top leader in the Sales, Marketing, and Business Consulting industry, we take great pride in leading with integrity and hard work while having a passion for genuinely helping our clients and their customer base. This core business model has brought repeat success to us, and we are now expanding. We are looking for the next driven and ambitious individual to join our entry-level Customer Success Team and grow with us organically.
Our entry-level Bilingual Customer Success Representative would spearhead a lot of our newer clientele and their teams, develop new marketing and sales strategies, and see it through to delivery and return on investment with our clients. It is vital that our next Bilingual Customer Success Representative has a student mentality, the ability to pivot in a fast-paced environment with quick decision-making, and possess a commitment to people; people are what drives us! If you think you have the qualities and the drive to take your career to the next level, APPLY TODAY!
Responsibilities required of our entry-level Bilingual Customer Success Representative :
Learn, utilize, and teach other entry-level employees direct sales techniques
Present features and benefits of specific products to customers to fit their needs
Fundamental understanding of all products / services offered by our renowned clientele
Represent our clients in a professional and courteous manner
Provide customers with the utmost level of customer service and satisfaction
Establish, develop, and maintain a positive and productive relationship with each one of our customer accounts
Report daily and weekly sales metrics of our entry-level team to upper management
Identify holes of weakness and devise a coaching plan to improve each team member
Attend daily meetings, conference calls, and client information training sessions
