What are the responsibilities and job description for the Entry Level CSR/Management Trainee - Full Time position at Voyager Consulting?
We have seen astounding growth and brand awareness this past year and we have our sights set on very ambitious, game-changing goals. At Voyager Consultants, the entrepreneurial spirit is woven into our DNA and has been ever since we opened our doors years ago.
Our firm transmits a lasting impression and the same goes for our Management team. We owe our success to the leadership, expertise, and drive of our Management staff. Imagine working for a firm where continuous improvement, hard work, and innovation are not only celebrated, but rewarded. Our Entry Level CSR / Management Trainees work alongside our existing management team and serve as an integral success to the overall performance of the company.
Responsibilities of an Entry Level CSR / Management Trainee :
- Review and evaluate customer service and sales departments work to ensure quality and timeliness
- Ensures employees actions are focused on enhancing customer satisfaction to drive customer loyalty and boost sales margins
- Establish and report team and individual performance standards
- Assist in planning, executing, and scheduling meetings
- Train alongside existing Entry Level CSR / Management Trainee team members to acquire techniques and systems necessary to keep the company running efficiently and smoothly
- Participate in sales, customer service, and management tasks
- Be an expert brand ambassador for our clients
- Connect with customers and provide expert knowledge of products, sales promotions, and services offered by our clients
