What are the responsibilities and job description for the Court Liaison & Patient Advocate - FT Days | Voyages Conroe position at Voyages Behavioral Health of Conroe?
Overview
We are looking for a Court Liaison & Patient Advocate to join our team and care for our diverse patient population. The ideal candidate will have prior inpatient hospital experience or a desire and commitment to learn.
At Voyages Behavioral Health/ PAM Health, we care for chronically and critically ill patients who require extended hospital care. PAM Health has over 80 hospital locations and employs over 11,000 people across the country. Our teams work together to deliver the highest level of compassionate care ensuring the best possible outcome for our patients.
What can we offer you as a full-time employee?
- Medical benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
- Comprehensive dental and vision benefits
- Employee Assistance Program, including counseling, legal, and financial services
- Flexible spending (FSA) and health savings (HSA) accounts
- Life and Disability insurance benefits
- Education/In-Service Opportunities including continuing education and tuition assistance
- Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
- Auto, Home, Cell Phone, and Gym Membership discount offerings
- Personal Travel Discounts
- 401(k) plans and discretionary employer match
- Generous Paid Benefit Time
Responsibilities
Voyages Behavioral Health is committed to providing exceptional experiences for our patients and their families. We are looking for someone that is passionate about helping us achieve our goals. This position is responsible for acting as a court liaison, helping to drive our patient experience program, and collaborating with key leaders to help come up with ways to provide better experiences for our patients.
Qualifications
Education and Training: Bachelor's Degree in related field preferred. Criminal Justice background preferred. Current BLS certificate. Crisis management certification per hospital policy and standards required.
Experience: 1-3 years of experience working in healthcare or customer service is required. Psychiatric setting is preferred.