Senior Delivery Manager

Outcomes. Delivered.

Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We’re more than a technology company -- we’re an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what’s best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you’ve come to the right place.

Voyatek is seeking applicants to occupy the position of Senior Delivery Manager within our team. This role offers remote work opportunities.

Key Responsibilities:

• Creating detailed project plans, defining timelines, assigning tasks, and managing project execution to ensure timely delivery.
• Managing and assigning team members based on their skills and project needs, ensuring efficient utilization of resources.
• Communicating project status, risks, and deliverables to clients, senior management, and other stakeholders, managing expectations and addressing concerns
• Identifying potential risks, developing mitigation strategies, and proactively addressing issues to minimize project impact.
• Implementing quality control measures to ensure deliverables meet the defined standards and specifications.
• Applying agile principles like iterative development, continuous integration, and sprint planning to adapt to changing requirements and deliver value quickly.
• Providing technical expertise to guide the development team on architecture, design decisions, and best practices.
• Fostering a collaborative team environment, facilitating communication between cross-functional teams, and ensuring clear information flow.
• Monitoring project costs, identifying potential cost overruns, and ta

Qualifications:

• 5 years of FTE experience utilizing various project management methodologies, planning processes and matrix-managing a multi-disciplinary team.
• Bachelor’s degree, qualifying experience may be substituted for the required education on a year-for-year basis.
• 5 years of FTE experience analyzing critical situations with the customer and utilizing data to troubleshoot production environments. Defining project needs to enable resources to be appropriately allocated.
• 5 years of FTE experience successfully delivering enterprise IT projects and products using the appropriate agile methodologies: learning and iterating frequently; working with the Product Owner to define the roadmap for any given product and translating this into user stories; leading the collaborative, dynamic planning process, prioritizing the work that needs to be done against the capacity and capability of the team while achieving the goal in the specified timeline.
• 5 years of FTE experience in excellent customer service, leadership, and logistics. Experience in project management, resource planning, and building relationships with stakeholders to determine holistic, scalable solutions.
• 5 years of FTE experience in a servant leader role. Working with multiple teams concurrently, removing impediments, and identifying issues before they become identified risks. Keeping a close pulse on deadlines, milestones, drop dead dates, and other key performance indicators (KPIs) that must be achieved for the project/product to meet successful implementation.
• Possess Project Management Professional (PMP) certification, preferably with a focus on Agile methodologies.
• Experience using Atlassian products and plug-ins (Jira, Confluence, XRay, GitHub,etc.)
• Possess an active and valid Scrum Master and/or Certified Scrum Product Owner certification.

The wage range for this role considers the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $98,500 to $191,000. This position may be eligible for a discretionary bonus. This position is classified as exempt in accordance with applicable law.

Voyatek offers a variety of benefits to support your health, wellbeing, and career development. These include:

Paid time off

Flexible work schedules

Health, Dental and Vision insurance

Life insurance

Long and Short-term disability insurance

401(k) with company match & immediate vesting

Tuition and Professional Development Reimbursement

Training

Employee Referral Bonus Program

As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must pass a comprehensive background screening prior to starting work. This screening may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. For certain positions, additional client-specific background screenings may be required in the future, in accordance with client requirements.

Voyatek does significant work with Federal and State tax and revenue authorities. If applicable to this role, all hires will be required to obtain a Federal Public Trust Clearance (Moderate Background Investigation). This clearance process may start upon offer acceptance; and must be cleared prior to working on these projects.

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.