What are the responsibilities and job description for the Client Support Representative position at VP Executives?
We are a company established on the concept of community, innovation, and exceeding our customer's expectations. We want our Client Support Representatives to come to work and love what they do, just as we do. We take immense pride in cultivating a company culture that focuses on growth and mentorship.
Our Client Support Representatives are able to deliver superior high-quality work due to their unparalleled energy, enthusiasm, and detail-oriented nature. As a Client Support Representative, you will be the face of our brand and strive to build a remarkable experience while assisting our clients in outreach efforts. With a killer attitude, unmatched ambition, and a strong student mentality, the possibilities are endless!
Client Support Representative Duties:
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Our Client Support Representatives are able to deliver superior high-quality work due to their unparalleled energy, enthusiasm, and detail-oriented nature. As a Client Support Representative, you will be the face of our brand and strive to build a remarkable experience while assisting our clients in outreach efforts. With a killer attitude, unmatched ambition, and a strong student mentality, the possibilities are endless!
Client Support Representative Duties:
- Effectively communicate the value of client products and services directly to potential new customers in order to source new sales and enrollment leads
- Resolve client issues with empathy and effective solutions
- Accurately keep a record of client information
- Establish, manage and grow relationships with various prospective external clients
- Educate our local communities on the benefits of client products and services
- Collaborate with management staff to set goals
- Participate in ongoing training for compliance purposes and new sales techniques
- People person with exceptional verbal communication skills
- Prior client relations, customer service, sales, or client support preferred
- Ability to work effectively in team situations, and establish strong relationships
- Desire to be successful and grow professionally
- Passion for brand representation and achieving client initiatives
- An understanding of the growing telecommunications industry
- Business mentorship and access to professional development
- Client relationship building and sales tactics
- Potential for growth based on individual performance metrics
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