Customer Support Associate - Entry Level

Our company is a partner of one of the top telecommunications companies in the nation! Our job as the Managers here is to provide you with the opportunity to explore your curiosity and drive us forward in growth. We'll give you the space and opportunity to share your strengths as a Customer Support Associate and we want you to show us what you can do. You can innovate, grow, and discover in a place where you can thrive and let your colors show!

This Customer Support Associate position is responsible for:

• Supporting the sales efforts by executing customer acquisition and field sales solutions
• Assist customers in person by determining needs and presenting appropriate products and services
• Involves ensuring that sales transactions are completed accurately, maintaining accurate orders
• Resolve any customer requests promptly and accurately; escalate complaints accordingly
• Communicating effectively both verbally and in writing
• Build productive internal/external working relationships
  
  

Key Qualifications for the Customer Support Associate candidate:

• Prior experience in a customer service, retail, or a sales role
• Customer service skills, including problem solving and handling customer complaints
• Good written and verbal communication skills
• Valid driver's license
  
  

If you have an interest in the dynamic local markets and the desire to learn about telecommunications services from the industry leader, then this is the career for you.

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