What are the responsibilities and job description for the Mail Center Operations Manager position at VP STUDENT ENROLLMENT, ENGAGEMENT & SERVICES?
Title: Mail Center Operations Manager
Agency: VP STUDENT ENROLLMENT, ENGAGEMENT & SERVICES
Location: Norfolk, VA
FLSA: Non-Exempt
Hiring Range:
Full Time or Part Time: Full Time
Additional Detail
Job Description:
This position is responsible for the day-to-day operations of the University Mail Center. This position will develop daily work schedules, hire, train and supervise both full time classified, hourly and student workers. Will adhere to the University, Commonwealth and USPS policies and procedures to ensure efficient movement of mail to three campuses. this position will also work directly with all carriers to include: FedEx, Amazon, UPS, USPS, DHL etc. to ensure package delivery for all students living in campus housing. Serve as the key administrator for Qtrak software system that manage student packages.
Working knowledge of U.S. Postal Service regulations and rates. Strong interpersonal communication skills. Effective customer service and problem resolution skills. Demonstrated ability to plan and direct the work of subordinate support staff. Ability to function efficiently in area of responsibility with little or no supervision. Demonstrated ability to operate an automated mail processor to apply postage to the University's mail in accordance with U.S. Postal regulations and ensure the proper budgets are charged. Demonstrated ability to maintain the University's mail management system. Demonstrated ability to operate a motor vehicle on and off campus for mail deliveries. Demonstrated ability to operate an automated mail processing machine. Demonstrated ability to lift, pull and load 40 - 70 lbs. several times a day. Demonstrated ability to manage departmental budget.
Additional Considerations:Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
