What are the responsibilities and job description for the Counter Sales/Warehouse Associate position at VP Supply Corp?
Position Overview:
Our Oneonta Branch is seeking to hire a Counter Sales/Warehouse Associate.
We are looking for high performers who are forward-looking, innovative, enthusiastic, and ambitious team players. Qualified candidates will be motivated self-starters with superb judgment and communication skills, a commitment to excellence and ability to thrive in a fast-paced, team-oriented environment.
Counter Sales Related Responsibilities:
- Meet and greet all customers at point of sale with service, respect, and knowledge.
- Consult with customers to analyze both current and future needs to determine the most appropriate level of service/sales.
- Use company-provided systems to improve planning and collect customer history.
- Maintain a neat counter area and product displays.
- Review open order report on a weekly basis.
- Build and maintain customer relationships.
- Demonstrate comprehensive company product knowledge to customers and effectively articulate company’s competitive advantage.
- Remain up to date on market, customers, suppliers, and competitors.
- Learn and demonstrate competence in features and functionality of all product lines.
Warehouse Related Responsibilities:
- Provide as needed order picking.
- Assist with loading and unloading trucks.
- Inspect product, quantities, and accuracy for deliveries.
- Ensure accuracy of quantities pulled or stocked locations.
- Take corrective action, as deemed necessary for back order or missing product.
- Ensure product is safely stored to prevent internal damage and properly located for order pulls, physical counts, and inventory control.
- Pull customer orders and ascertain accuracy that product pulled is aligned with customer specifications.
- Maintain working knowledge of warehouse and inventory control policies and procedures.
- Keep warehouse clean and organized.
- Provide other miscellaneous warehouse duties as needed.
Qualifications:
- At least 1 year of experience in environment with walk-in/call-in customer orders and assisting customers with issues.
- Experience in plumbing or HVAC is highly desired.
- Warehouse experience is desired.
- Demonstrated superior customer service skills.
- Must have reliable daily transportation to branch location.
- Applicable sales experience is preferred, but training will be provided to the right candidate.
Work Environment/Physical Demands:
This job operates in a retail setting and warehouse that is exposed to outdoor weather conditions. This position routinely uses standard office equipment such as computers and phones. While a somewhat sedentary role, frequent standing on feet up to 8 hours/day and some lifting or carrying of items up to 50 pounds may occasionally be required.
