What are the responsibilities and job description for the Longwood Collective - General Manager position at VPNE Parking Solutions LLC?
Overview
The role of the General Manager is to be the main liaison to the LC’s VP, Operations, the Red Sox, and the institutions. This position oversees all team members and deals on a day-to-day basis with the Operations Manager and Business Manager. The person in this role must have a high-level business acumen and a strong grasp of human resource management and a solid understanding of the collective bargaining agreement.
Responsibilities
Maintenance Oversight (high-level)
Scrubbers
Fans
Charging stations
Drains
Signage package and wayfinding
Fire safety (annual inspections)
ITS pay stations (Lansdowne & Jersey)
Amano equipment and relationship with vendor
Annual pressure-wash of garage
Annual garage striping or as needed
Snow removal oversight for surface lots and 375 LW roof
EV Charging Stations
Maintenance & repairs
Renew annual maintenance contracts and negotiate pricing
Update operational procedures as needed
Budgets
Prepare Red Sox budgets by (December 1st)
Prepare FSG budgets by (December 1st)
Prepare LC budgets by (February 1st)
Reforecast as needed
Revenue Reporting
Review DCR’s daily by 10 : 00 am
Manager’s daily revenue report
Daily revenue report – review daily and update annually
Report for LC CEO (David)
Monthly financials
Occupancy trend report
Approve bank rec’s prepared by operations Finance Assistant prior to submission – Sox, FSG & LC
Approve monthly statements prior to release to clients
Prepare CBRE and Demeter revenue reports April through September
Review and update ticket volume trend report
LC budget versus actuals
Prepare narrative for monthly finance meeting
General Reporting
Empty space counts
Prepare payroll variance report
Accounting
Approve invoices
Communicate regularly with LC and VPNE accounting teams with any issues
Human Resources
Scheduling
Progressive discipline
Reviews
Coaching
Meetings
Monthly finance meeting
Weekly operations meeting
Equipment and Supplies Procurement
Uniforms
Snow supplies and ice melt
Signage
Special Projects
BWH crime statistics
Pest control
Auditing
Garage inspections
Empty space counts
Snow removal oversight
Liaison to CBRE representative
Manage and negotiate CBRE contracts on behalf of Sox and LC
Manage annual procurement of the garage and open air licenses – update report
Qualifications
Work requires a positive attitude and strong leadership skills.
Must possess superior communication skills (verbal & written).
Exceptional financial acumen :
Budgeting
P&L review and variance reporting
Review of daily revenues (DRB’s)
Rate review and recommendations to clients
Ability to build and maintain strong relations with the LC team, Red Sox executives, and institutional contacts.
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