Demo

Concierge/Valet

VPNE Parking Solutions
Boston, MA Part Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 3/11/2026

Overview

The role of the Concierge is to complete the customer interaction pleasantly and courteously, maintain a clean and professional environment, and ensure excellent service in every interaction. They are key players in delivering exceptional customer service.

Responsibilities

  • Make exceptional guest experiences the priority in every interaction
  • Contribute to a safe environment for all guests and employees per company and site-specific guidelines
  • Maintaining a ready to serve posture that is welcoming to guests
  • Make eye contact and smile to all guests to acknowledge them
  • Prioritize assisting guests before other tasks
  • Working efficiently, without rushing, to help guests
  • Use VPNE preferred word choices while speaking with guests
  • Follow all cash handling guidelines per company policies
  • Empty trash, sweep and perform other cleaning duties as needed

Qualifications

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Education Requirements: High School Diploma/GED

 

Requirements:

  • Ability to read, write and verbally communicate in English
  • Have a current valid drivers license
  • Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolonged standing, running, and prolonged sitting and in all weather conditions
  • Ability to receive medical and security clearance for one or more locations
  • Possess the manual dexterity to operate essential office equipment, including computers and cash registers
  • Possess the mental acuity to be able to process cash and manual transactions
  • Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds
  • Be at least 18 years of age
  • Be able and willing to smile during every customer interaction
  • Maintain uniform standards while around the account
  • Ability to create relationships with customers
  • Organization and strong problem-solving abilities
Benefits:
  • Paid weekly

 

VPNE is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partnered to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business.  Our employees are energetic, friendly, and proactive in helping VPNE build its brand. Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse? If so, park yourself at VPNE. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future! #VPNEGEN

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