What are the responsibilities and job description for the Garage Ambassador position at VPNE Parking Solutions?
Overview
VPNE is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our employees are energetic, friendly, and proactive in helping VPNE build its brand.
Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse?
If so, park yourself at VPNE. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future!
The role of the Garage Ambassador is to provide exceptional guest experiences while ensuring the continued cleanliness and safety of the garage.
Responsibilities
- Customer Service: Make exceptional guest experiences the priority in every interaction
- Shift Report: Document all incidents per company policy
- Maintain cleanliness of garage area daily
- Handle questions from customers and manage equipment issues
Qualifications
Years of Experience: Entry Level
Language Skills: Proficient in English both verbally and written
Education Requirements: High school diploma/GED
Requirements:
- Ability to read, write and verbally communicate in English
- Ability to sit and stand for long periods of time
- Ability to walk short and long distances
- Ability to stand for long periods of time
- Possess the manual dexterity to operate parking equipment, including POF machines, garage gates, and location-specific equipment
- Strong sense of customer service
- Ability to lift a minimum of 50 pounds
- Be at least 18 years of age
- Be able and willing to smile during every customer interaction
- Maintain uniform standards while around the account
- Ability to pass a criminal background check
- Ability to create relationships with customers
- Strong organizational skills
Benefits:
- Paid weekly
- Medical, Dental, Vision
- 401K with company match
- Discount programs
- Short-term disability
- Accident insurance
- Life insurance
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