What are the responsibilities and job description for the Weekend Parking Attendant position at VPNE Parking Solutions?
Overview
VPNE is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partnered to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our employees are energetic, friendly, and proactive in helping VPNE build its brand.
Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse?
If so, park yourself at VPNE Parking Solutions. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future!
The role of the Lot Attendant is to complete the customer interaction in a pleasant and courteous manner while ensuring safety. They are key players in delivering exceptional customer service.
Responsibilities
- Make exceptional guest experiences the priority in every interaction.
- Contribute to a safe environment for all guests and employees per company and site-specific guidelines
- Maintaining a ready to serve posture that is welcoming to guests
- Make eye contact and smile to all guests to acknowledge them
- Prioritize assisting guests before other tasks
- Working efficiently, without rushing, to assist guests
- Use VPNE preferred word choices while speaking with guests
Major Challenges:
- Problem-solving
- Difficult customer
- Patience
Qualifications
Years of Experience: Entry Level
Language Skills: Proficient in English both verbally and written
Education Requirements: High School Diploma/GED
Requirements:
- Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolong standing, running, and prolonged sitting and in all weather conditions.
- Ability to receive medical and/or security clearance for one or more locations
- Possess the manual dexterity to operate basic garage equipment, including pay on foot machines and garage barriers
- Strong sense of customer service
- Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds
- Be at least 18 years of age
- Be able and willing to smile during every customer interaction
- Maintain uniform standards while around account
Skills
- Ability to create relationships with customers.
- Organization
- Strong problem solving abilities
Benefits:
- Paid weekly
- Medical, Dental, Vision
- 401K with company match
- Discount programs
- Short-term disability
- Accident insurance
- Life insurance
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