What are the responsibilities and job description for the Human Resources Representative position at VQ Inc?
VQ is a national comprehensive child, youth and family services organization committed to providing successful and effective services while adhering to the highest professional standards.
VQ operates around the nation, providing care services such as residential programming, community-based services, and in-home services for children and their families. We work with state and federal governments to go where the need is greatest and give back to communities that need our services the most. Regardless of the circumstances and background that a child comes from, we believe they deserve an opportunity for a good life.
As the Human Resource (HR) Representative, you will serve as the cornerstone for HR functions within your Program, acting as the primary liaison for staff inquiries related to human resources and payroll. You will guide the Program's talent through the hiring journey, from initial application to onboarding, ensuring a smooth integration into our organizational culture. Beyond recruitment and onboarding, your role is pivotal in fostering effective and efficient operations across HR and payroll domains. You will be the first point of contact for staff, addressing and resolving questions and concerns regarding HR practices, payroll processes, and organizational policies and procedures. When necessary, you have the support to escalate complex issues to senior HR personnel or management, ensuring all staff needs are met with expertise and care. This position is integral to maintaining operational excellence and a supportive work environment.
ESSENTIAL FUNCTIONS :
- HR Guidance and Decision-Making : Oversees the comprehensive HR function within the program, exercising discernment in hiring, promoting, and terminating employees to align with organizational goals and culture.
- Record Keeping and Confidentiality : Ensures the meticulous management of HR files, records, and documentation, upholding the utmost integrity and confidentiality. Regular audits are conducted to guarantee compliance and accuracy in record-keeping.
- Policy and Procedure Guidance : Provides clear, accurate responses to routine inquiries from candidates and employees regarding policies, benefits, and the hiring process, directing complex queries to senior HR personnel or management for resolution.
- Payroll Supervision : Manages all payroll activities, ensuring timely and accurate processing, addressing queries, rectifying errors, and overseeing the distribution of payroll, maintaining a transparent and responsive payroll function.
- Onboarding Excellence : Executes the standardized onboarding process for new hires, ensuring a consistent, informative, and welcoming introduction to the organization.
- Grievance Management : Investigates, manages, and resolves employee grievances with empathy and effectiveness, fostering a supportive and understanding work environment.
- Performance and Attendance Oversight : Monitors and evaluates employee performance and attendance, implementing strategies to encourage productivity and punctuality.
- Cultural Development : Champions the development and maintenance of a strong, positive company culture that resonates with the mission, values while promoting a supportive and inclusive workplace.
SKILLS & ABILITIES :
EDUCATION & EXPERIENCE :
QUALIFICATIONS :
WORKING CONDITIONS / PHYSICAL REQUIREMENTS :
The pay range for this role is :
58,905 - 58,905 USD per year (882 Juan Pirtle Center)
Salary : $58,905
