What are the responsibilities and job description for the ServiceNow- IT Asset Management position at VRK IT Vision Inc?
Having 6 years of experience with SAMPro, ServiceNow, and asset management software
Experience in Analysis, Requirements Gathering, customization of various Servicenow modules as
per client requirements including but not limited to Servicenow SAM Pro & HAM, Discovery, Incident
Management, Service Catalog, Problem Management, Incident Management, Knowledge
Management, HRSD etc
Analysis / Configuring of Software Asset Management (SAM Pro) Analysis / Configuring Hardware Asset
Management (HAM) Experience with SAM processes and frameworks, including Procurement,
Servicenow Discovery, provisioning, maintenance, and retirement
Strong knowledge of ServiceNow platform, including IT Asset Management, CMDB, Discovery,
Procurement and other relevant modules Scrum / Agile methodology Configuring Human Resources
Service Delivery (HRSD)
Experience in migrating changes across various system landscape via Update Sets Development of
Custom Reports. Good understanding of data loading principles
Experience with troubleshooting and resolution of problems within Servicenow
The ideal candidate will be responsible for managing the full lifecycle of IT hardware assets, from
procurement to disposal. This includes tracking, maintaining, and ensuring accurate asset data in
ServiceNow, optimizing asset utilization, and ensuring compliance with organizational policies. The
role requires expertise in asset management processes, configuration management, and a strong
understanding of integration with other ITSM modules. Experience in automation and process
optimization will be an asset
Key Responsibilities :
Manage the entire lifecycle of IT assets, including procurement, deployment, maintenance, and
disposal.
Ensure accurate asset tracking and data management in ServiceNow, from initial request to
retirement.
Manage software licenses, entitlements, and compliance to ensure proper usage and reduce
financial risk
Optimize software license usage, track renewals, and minimize unnecessary expenditures.
Perform software audits and ensure compliance with vendor agreements.
Track hardware assets (laptops, servers, network equipment) and ensure accurate records in the
ServiceNow platform.
Coordinate asset procurement, inventory management, and disposal processes.
Ensure compliance with hardware policies, including warranty and end-of-life management.
Integrate SAM Pro and HAM Pro modules with other ServiceNow platforms (such as ITSM, ITOM) to
provide seamless asset tracking and reporting.
Automate asset management processes where possible, improving efficiency and accuracy.
Stay up-to-date with the latest trends and updates related to SAM Pro, HAM Pro, and asset
management tools
Should be certified in any of the following
CIS ITOM
CIS Discovery
CIS Service Mapping
CIS Event Management
CIS Cloud Provisioning and Governance
Must have certificates excluding the ones above are
