Technical Sales Rep

SUMMARY: The Inside Sales Representative is capable of performing duties of the customer account manager as well as assists the Sales and Procurement team in maintaining LRU stock, answers and processes customer request for quote and communicates customer core status via the ERP system for the repair of civil aviation articles in accordance with the current technical data provided in the manufacturers’ Instructions for Continued Airworthiness, Services Bulletins, service letters, Airworthiness Directives, government and industry standard practices, and other data acceptable to or approved by the FAA.

DUTIES & RESPONSIBILITIES:Responsibilities include, but are not limited to:

• Open repair receivers for outsourced customer units and receivers for purchased cores.
• Review and verify paperwork that is received with purchased cores.
• Receive customer core units into ERP system.
• Generate claims for units that need to be returned to vendor.
• Upload inventory to RFQ databases.
• Pull LRU units from inventory and take to shipping.
• Provide core evaluation results to customer provided by the shop via email or phone. Bill customers when applicable.
• Answer customer RFQs via phone and email.
• Input and ship customer exchange and outright orders via ERP system.
• Utilize the ERP system and other company systems to document, track and maintain interaction with customers, request for quotes and opportunities.

MINIMUM REQUIREMENTS:

• Associate's degree
• OR an additional 2 years of specific work experience in lieu of degree.
• 2 year of relevant/technical work experience.
• Previous experience in sales or customer service.
• Ability to communicate technical and customer specific information properly and clearly.
• Basic math skills required.
• Experience with problem solving in a high stress environment.

PREFERRED REQUIREMENTS:

• Strong emphasis on accuracy and detail when working with internal and customer data.
• Proven ability to handle multiple projects to meet goals and deadlines.
• Ability to develop sensible strategies and physical solutions for facilitating workflow, and efficiency in workspace.
• Previous negotiation skills regarding sales and customer requirements/requests.

VSE is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state or local law.

At VSE, we don’t just hire employees; we nurture careers and champion well-being. We understand that our success is driven by the people who make up our incredible team, and that’s why we’re committed to providing a workplace that goes beyond just a job-it’s a place where you can truly flourish. When you choose VSE, you’re choosing a company that prioritizes YOU.

Let us tell you why:
Time Off: Enjoy Paid Time Off to relax and recharge.

Family Support: We offer Paid Maternity Leave and Paid Bonding Leave, along with access to our Employee Assistance Program, ensuring your family’s well-being.

Education: Pursue your educational goals with Tuition Reimbursement for Undergrad, Technical, and Graduate Programs.

Financial Security: We offer a 401(k) and Employee Stock Purchase Plan to secure your financial future.

Healthcare: Your health is essential, and we provide Health, Dental, and Vision Care.

Flexible Spending: Take advantage of HSA, FSA, and Dependent Care plans for added flexibility.

Insurance: We've got you covered with Short-Term and Long-Term disability insurance.

Competitive Salaries: Your hard work is rewarded with competitive salaries. Ready to be part of a company that values you as much as your skills and expertise?

Join VSE and let’s take your career to new heights while ensuring your well-being every step of the way. Come grow with us. Your future begins here. Apply TODAY!