Job Description
Job Description
Job Overview :
We are seeking an experienced and dynamic Client Partner with a strong background in Oracle Infrastructure to drive growth and enhance relationships with key enterprise clients. This role requires a blend of business acumen, client management expertise, and technical understanding of Oracle-based infrastructure solutions. The Client Partner will serve as the strategic lead to identify opportunities, deliver exceptional customer experiences, and contribute to the overall success of Oracle-based projects and solutions.
Key Responsibilities :
- Client Relationship Management :
Serve as the main point of contact between the client and the organization, ensuring seamless communication and collaboration.
Build and maintain long-term, strategic relationships with senior-level executives, technical stakeholders, and key decision-makers.Develop a deep understanding of the client's business, IT infrastructure, and strategic goals to offer tailored Oracle Infrastructure solutions.Oracle Infrastructure Expertise :Provide expert guidance on Oracle Cloud, Oracle databases, Oracle applications, and other Oracle-related infrastructure products and services.
Stay current with Oracle product offerings and industry trends, ensuring clients receive the most relevant and effective solutions.Oversee the technical delivery of Oracle infrastructure solutions, collaborating with internal teams to ensure high-quality execution.Sales and Business Development :Identify new business opportunities and upsell Oracle infrastructure services, driving revenue growth for the company.
Understand the client's business challenges and propose innovative solutions using Oracle technologies to solve them.Lead proposal and RFP (Request for Proposal) responses, ensuring alignment with client expectations and Oracle capabilities.Project Oversight and Delivery :Collaborate with project managers and technical teams to ensure successful project delivery, within scope, budget, and timeline.
Oversee the successful deployment and ongoing management of Oracle infrastructure solutions for clients.Ensure that all service-level agreements (SLAs) are met and client expectations are consistently exceeded.Account Management and Reporting :Provide regular updates to senior management on account health, sales pipeline, and growth opportunities.
Prepare and deliver reports on key performance metrics, client satisfaction, and project progress.Track and manage the renewal of contracts, ensuring continued business engagement.Cross-functional Collaboration :Work closely with Oracle sales, engineering, and support teams to deliver holistic solutions to clients.
Collaborate with internal teams to ensure smooth integration and implementation of Oracle infrastructure solutions.Required Skills and Qualifications :
Education : Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. MBA or equivalent advanced degree is a plus.Experience :Minimum of 8 years of experience in a client-facing role with a strong background in Oracle infrastructure solutions.
Demonstrated success in client partner or account management roles, with a proven track record of managing large-scale infrastructure projects.Hands-on experience with Oracle Cloud Infrastructure (OCI), Oracle Database, and Oracle Applications is essential.Technical Expertise :Strong understanding of Oracle infrastructure products and services, including Oracle Cloud, Oracle Databases, Virtualization, Networking, and Storage solutions.
Familiarity with ITIL, Agile methodologies, and project management best practices.Sales and Business Development :Proven ability to identify and capitalize on business opportunities, with a strong sales acumen and the ability to drive revenue growth.
Strong negotiation, proposal development, and contract management skills.Communication Skills :Excellent written and verbal communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
Strong presentation and relationship-building abilities.Leadership :Strong leadership skills with the ability to lead and collaborate with cross-functional teams to drive results.
Preferred Skills and Qualifications :
Certifications in Oracle Cloud Infrastructure (OCI) or related Oracle technologies.Experience in managing large, complex Oracle infrastructure deployments.Knowledge of cloud migrations, data center modernization, and enterprise architecture.
