What are the responsibilities and job description for the ServiceNow Administrator position at VSG Business Solutions LLC?
Job Description
Job Description
NOTE : Need Local candidates with local ID. hybrid work schedule, 2 days per week on-site.
Description :
Our client is looking for a ServiceNow Administrator. The primary responsibility of the ServiceNow Administrator is for the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform. This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules.
Knowledge, Skills and Abilities Required :
Excellent problem-solving skills
Strong written and verbal communication skills.
Partners with users to create / modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation.
Stays abreast of new features and functionality, playing a key role in driving continual improvement.
Skills Required
5 years - ServiceNow Administration
5 years - Microsoft 365 Services
5 years - PowerBI
5 years - PowerApps Salesforce
5 years - Agile
5 years - Requirements gathering, configuration, integration and testing.
