Demo

Software Support & Documentation Specialist

VSI-Vertical Software Inc. - A Valstone Company
Peoria, IL Full Time
POSTED ON 1/7/2025 CLOSED ON 2/5/2025

What are the responsibilities and job description for the Software Support & Documentation Specialist position at VSI-Vertical Software Inc. - A Valstone Company?

Company Description

Vertical Software Inc. - a Valstone Company, is a leading provider of ERP software solutions for the Agribusiness Industry. Based in Peoria, IL, Vertical is known for their industry-leading ERP software, GrainTrac, which is the Standard of Excellence for Grain Accounting Software. Vertical Software also offers Scale Management Software, ScaleTrac, for Scale Ticketing & Truck Scale Automation.


Role Description

This is a full-time on-site role for a Software Support & Documentation Specialist at VSI-Vertical Software Inc. The Specialist will be responsible for providing customer and technical support, troubleshooting software issues, and creating documentation for software support processes.


Benefits

  • 401k
  • Flexible time off (FTO)
  • Health
  • Dental


Qualifications

  • Customer Support and Technical Support skills
  • Analytical Skills and Troubleshooting abilities
  • Software Support expertise
  • Experience in creating documentation for software support processes
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Knowledge of ERP software systems is a plus
  • Associate degree in or equivalent professional experience.


Why Work for Vertical Software?

  • Collaborative Culture: Join a supportive team where your ideas are valued, and collaboration fuels our success.
  • Professional Growth: We invest in your growth through continuous learning opportunities, skill development, and career advancement.
  • Work-Life Balance: Enjoy flexible schedules and a culture that prioritizes well-being and family.
  • Industry Leadership: Be part of a company with a proven track record of success and a reputation for excellence in the industries we serve.


At Vertical Software, you won’t just build a career—you’ll help shape the future of an industry.


Support Specialist
CEFCU -
Peoria, IL
Spanish Interpreter
Rare Languages Specialist -
Normal, IL
Senior Software Performance Specialist
Sonsoft -
Bloomington, IL

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Software Support & Documentation Specialist?

Sign up to receive alerts about other jobs on the Software Support & Documentation Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$66,424 - $91,471
Income Estimation: 
$84,144 - $115,539
Income Estimation: 
$67,210 - $83,746
Income Estimation: 
$86,634 - $104,829
Income Estimation: 
$46,579 - $58,758
Income Estimation: 
$90,479 - $116,642
Income Estimation: 
$56,594 - $69,947
Income Estimation: 
$67,210 - $83,746
Income Estimation: 
$60,270 - $98,511
Income Estimation: 
$86,634 - $104,829
Income Estimation: 
$90,479 - $116,642
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Software Support & Documentation Specialist jobs in the Peoria, IL area that may be a better fit.

Quality Documentation Specialist

Capgemini Cloud, Tennessee, IL

Experienced Inventory Specialist

CSE Software, East Peoria, IL

AI Assistant is available now!

Feel free to start your new journey!