What are the responsibilities and job description for the Store Manager position at VSP Global?
Eye Doctor's Optical Outlets, a VSP Vision company, has been supporting the eye health of the central Florida community for more than 35 years. Our team is collectively dedicated to providing our patients with the highest level of customer service and quality eyewear at an affordable price. Offering a fun and inclusive work environment, you’ll know that you’re doing work that matters—helping people bring their best vision to life.
The primary role of this position is to supervise and control the activities and operation of an Optical Outlets office.
Train new hires for various positions within the Optical Outlets offices
Supervise and control the operation of the office to ensure that they operate in compliance with all company personnel and security policies, and approved procedures
Maintain all product, equipment, and supplies in the office. Inform the District Manager of trends, needs, or problems
Maintain office operations within controllable expense budgets such as payroll, overtime, supplies, and maintenance
Comply with proper promotional, merchandise, and display policies and practices
Maintain positive patient/customer and public relations by ensuring follow-up on any patient/customer complaints
Establish professional relations with all doctors, whether they are leasing, employed, or referring
Provide coaching in new product introduction, technical, and selling techniques to all office personnel
Supervise and follow up on all insurance and any other required billing for the office
Responsible for reconciling all financial reports, including but not limited to bank deposits, returned checks, insurance payment posting, daily-weekly-monthly reports, A/R reports
Supervise and coordinate all Doctor appointment scheduling
Notifies the District Manager and Home Office Personnel of recruiting, labor, training, or wage and salary issues in their office
Request approval from the District Manager for any wage increases regarding all subordinates in the assigned offices
Inform the District Manager of any quality or patient flow problems that exist in assigned offices
Coordinate with the District Manager on security-related matters
Inform the District Manager of any significant changes in the office concerning operating or procedural changes needed
Perform all tasks assigned by District Manager
Job Specifications
Typically has the following skills or abilities:
Bachelor’s degree in related field or equivalent experience
Minimum of 2 years of leadership experience in a business-related environment
Optical experience preferred
Proven track record in leading overall team performance and understanding of optometric business processes and strategic development
Ability to recruit, facilitate, train, coach, and develop excellent patient-centric staff
Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
Ability to provide enthusiastic and concise communication to meet or exceed customer expectations, as well as foster positive staff, doctor, and team relationships
Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up
Working Conditions
The working environment is generally favorable, lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.
Work Location:
1510 East Fowler Ave
Tampa, FL 33612
Tampa, FL 33612
#LI-ONSITE
#LI-VISIONCARE
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Salary Range: $14.75 - 20.00
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions.
Optical Outlets Benefits Package
To empower our employees and their families to achieve their human potential, we provide a benefits package with tools and resources to support all aspects of their health—physical, mental, emotional, and financial.
Here’s a quick overview of the standard benefits package.
- Medical and dental insurance
- Free vision care insurance and eyewear discounts
- 401(k) retirement plan with employer match up to 3.3%
- Paid vacation and holidays
- Life, accidental, and disability insurance plans
- EAP access for employees and family
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
Salary : $15 - $20
