Telecommunications Engineer - CCNA VOICE

Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

1. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
2. Validate: A recruiter validates the candidates’ experience and skill sets against our client’s position.
3. Initial Screening: Based on the position and the client’s work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
4. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.
5. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates’ technical skills.
6. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
7. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client’s location.

Job Description

Job Description

· Extensive knowledge and experience of IP Telephony and Unified Communications design, configuration, and troubleshooting

· Extensive knowledge and experience with Cisco Unified Communications Manager, Cisco Unity Messaging, Cisco Unified Contact Center, Skype for Business (formerly Lync) as well as Polycom video conferencing room

· In-depth experience with multi-site, IP telephony and unified communications rollouts and migrations

· Experience migrating/integrating legacy PBX infrastructure to unified communications

· Quality Of Service understanding and configuration, able to customize across all Cisco platforms to support Voice, Video, and selected applications

· Experience deploying SIP trunking; both internally and externally hosted

· In-depth knowledge of Microsoft Lync

· Strong knowledge of the Cisco ISR G2 and G3 platforms, Nexus and UCS B/C series servers

· Design and implement of voice and video network infrastructures.

· Responsible for tier 2/3 troubleshooting.

· Design and deploy necessary controls to insure the network meets service levels.

· Troubleshooting, and on call rotation.

Qualifications

· B.S in Information Systems, engineering or equivalent with at least 6 years of related experience; additional years of experience may be substituted for formal degree

· Cisco CCNA Voice certification

· Project related experience in the planning, design, rollout and support for mid - large enterprise unified communications initiatives

· Strong Cisco and Microsoft UCC knowledge operating in a global environment

· In-depth knowledge of the various UCC technologies including IP Telephony, Instant Messaging/Presence, Video Conferencing, Web Conferencing

· Commitment to maintaining the highest standard of customer service is essential with outstanding oral and written communication.

· Process-oriented and able to work as a team

· Strong problem-solving and trouble-shooting skills

· Cisco routing and switching experience, including LAN/WAN/Security architecture

· Ability to work in fast paced environments and adapt quickly to changing situations

· Must be able to effectively handle stressful situations

· Strong communication skills

· Solid documentation experience with Visio, Word, Excel

· Ambitious and goal oriented, with initiative to work until job is complete

· Must be able to obtain a US Security Clearance

Preferred Additional Skills

• Cisco CCNP Collaboration certificate or equivalent experience

• ITIL Foundations v3 certification

Additional Information

All your information will be kept confidential according to EEO guidelines.