Systems Administrator - Experienced

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
  
  
  

Job Summary

We are seeking a knowledgeable Systems Administrator/IT Technician to join our team. As the Systems Administrator/IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.

Responsibilities

• Maintain computer hardware in working order
• Set up employee workstations (computers, printers, routers, etc)
• Install and configure software
• Train colleagues in best practices in technology and how to use software and equipment
• Assess security risks and ensure the security of networks and computer systems
• Works with users via phone, email, and chat to solve problems or make adjustments and/or improvements
• Keep detailed, accurate notes on work performed for internal auditing and client information
  
  
  

Qualifications

• Bachelor’s degree in Computer Science or a related field is required
• 3-5 years previous experience as an IT Technician working at a Managed Service Provider preferred
• CompTIA, Microsoft and other industry certifications preferred
• Strong troubleshooting and analytical skills
• Ability to work well as part of a team
• Strong written and verbal communication skills
• Understanding of data privacy and security
• Ability to multitask and shift priorities while maintaining a friendly and calm demeanor