What are the responsibilities and job description for the Systems/Network Administrator position at VTech Support, Inc.?
Job Description
Job Description
Benefits :Job Summary
We are looking for a skilled Senior Systems / Network Administrato r with proven experience in a business technology environment. VTech Support is a fast-paced MSP with a diverse clientele with is plenty of opportunity to expand your professional knowledge and advance your career. We pride ourselves on fostering a friendly environment and investing in the success of our team members.
Responsibilities
- Maintain appropriate certifications
- Perform data backups
- Perform disaster recovery operations
- Diagnose, troubleshoot and resolve hardware, software, or other network issues
- Implements network security for hardware and software
- Maintain applications and / or virus protection measures
- Monitor network performance and make adjustments, corrections and / or changes as necessary
- Work with users via phone, email, and chat to solve problems.
- Keep detailed, accurate notes on work performed for internal auditing and client information
- Set up employee workstations (computers, printers, routers, etc)
- Install and configure software
- Train colleagues in best practices in technology and how to use software and equipment
- Local to Bakersfield
- Bachelors degree in Computer Science or a related field is required
- 3 years previous experience as an IT Technician required
- Demonstrable knowledge of computer technology and networking
- Microsoft, CompTIA and other industry certifications preferred
- Strong troubleshooting and analytical skills
- Ability to work well as part of a team
- Strong written and verbal communication skills
- Understanding of data privacy and security
Qualifications