What are the responsibilities and job description for the Systems Administrator position at VTG?

Overview

We are seeking a Mid-level Systems Administrator to provide a variety of technical and administrative network systems support to the company’s IT Operations for assigned locations to include but not limited to : Microsoft Office 365 Administration, Intune Administration, Desktop / laptop Support, analyzing network needs; integration, and installation; evaluating network hardware and software requirements and capabilities and making recommendations; and performing equipment and equipment and software upgrades. This role is required to be onsite for a minimum of 4 days per week.The role will be based out of one of our corporate offices, including Chantilly, VA; Virginia Beach, VA; California, MD; Washington, DC; Beavercreek, OH; or San Diego, CA.

What will you do?

Provide tier 1 and tier 2 end user support for all hardware and software issues.
Provide onsite and remote support.
Manage and resolve help desk tickets.
Windows 11 Imaging.
Office 365 administration, with an emphasis on SharePoint Online and Teams administration
Onboarding new hires and offboarding employees.
Issue, manage, and install certifications to include, email certifications and CAC card readers.
Installs and maintains local area network hardware and software including servers, peripherals, network nodes, terminals, and wiring.
Evaluates local area network hardware and software requirements and capabilities and makes recommendations; handles related site-specific needs as required.
Coordinates installation of hardware and software by others; coordinates third-party maintenance for network hardware, software, and telecommunications services.
Provides support to and trains users in local area network administration and usage of company email, conference bridge, cell phone setup, and standard PC utilization.
Monitors and maintains network stability.
Maintains a current asset inventory and asset assignment information.
On-site point of contact.

Do you have what it takes?

Required skills :

Bachelor’s or Associate's degree in a related field with at least five years of IT administration experience.

Experienced with Office 365 products and administration, including Excel, Word, Access, Outlook, Visio, PowerPoint, and Teams

Experience working with Windows 11 workstations.

Excellent customer service

Manage and maintain Active directory

Basic understanding of hardware and software issues.

Basic understanding of network peripherals such as printers, scanners, audio, and video devices

Able to troubleshoot issues and escalate when needed.

Language skills to read, comprehend, and interpret documents and procedure manuals to respond to user questions.

Must possess detail orientation and ability to work in a fast-paced work environment.

Basic level analytical and creative problem-solving skills to define problems, collect data, establish facts, and draw conclusions.

Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form and deal with problems involving several concrete variables in standardized situations.

Basic analytical ability to synthesize relatively complex or diverse information; collect and research data; utilize intuition and experience to complement data.

Demonstrated problem-solving skills to identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions.

Interpersonal skills to work well with individuals and small and large groups, provide high quality customer service, and focus on solving conflict and remaining open to others’ ideas.

Ability to communicate effectively orally and in writing and explain technical concepts in non-technical terms to clients and staff.

Ability to multi-task and handle multiple priorities simultaneously.

Adept at planning and organizing and identifying priorities and changing same when appropriate.

Must be a US Citizen.

Certificates, Licenses, Registrations

Microsoft Certified, preferred

A , preferred

Security , preferred

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