Demo

Inside Sales Representative

Vuzix Corporation
West Henrietta, NY Remote Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 6/3/2025

Job Description

Job Description

Description : About Us :

Founded in 1997, Vuzix (NASDAQ : VUZI) is a growing, dynamic company that specializes in the design, manufacture and sale of smart glasses and augmented reality (AR) technologies and products for the enterprise and consumer markets. Company products include wearable displays and computing devices that offer a portable, high-quality viewing experience for applications in augmented reality, digital information, utility, and entertainment.

Position Summary :

The Inside Sales Representative will work with customers in North America ( US and Canada ) and interface directly with the existing Vuzix sales team. Will utilize knowledge of Vuzix Smart Glasses to understand and gather customer requirements and to prepare specifications and generate quotes. Partner with the internal technical and marketing teams to share insights from customers and to offer suggestions for product enhancements. Responsible for re-engaging existing customers by developing and coordinating outbound tele-sales activities. This position will also support the functions of the Sales Department to meet the requirements of the relevant ISO 9001 : 2015 standards based on the quality objectives established by Top Management.

Essential Duties and Responsibilities :

  • Timely manage inbound leads and liaison with other members of the sales team.
  • Develop opportunities by contacting new and existing customers.
  • Provide technical information and consult customer regarding current products and solutions.
  • Prepare sales quotations.
  • Drive repeat sales by leveraging customer purchasing history.
  • Manage assigned leads and existing customers.
  • Maintain accurate information in CRM for all opportunities.
  • Provide weekly feedback on opportunities / productivity.
  • Serve as Vuzix brand ambassador at trade show events.
  • Meet required ISO 9001 : 2015 standards and necessary training based on the relevant Quality Objectives.

Requirements :

Minimal Qualifications :

  • High school diploma or equivalent.
  • 2-5 years’ experience as an Inside Sales Representative or in a Call Center environment; familiarity selling technology products a plus.
  • Track record of exceeding goals in a quota-driven sales environment.
  • Experience providing accurate sales forecasting using CRM Tools.
  • Experience working within a team environment to accomplish sales goals.
  • Robust written and verbal communication skills, with excellent organization and prioritization ability.
  • Ability to work efficiently both independently and collaboratively.
  • Ability to deliver compelling presentations and product demonstrations.
  • Preferred Qualifications :

  • Bachelor's degree (BA / BS) or equivalent relatable work experience.
  • Ability to lead through influence, working alongside organizational leadership (Sales, Operations, Product Management, and Executive Team).
  • Proven track record of leading change management, building aligned tooling and developing methods to measure and systemize Sales KPIs for internal teams and customers.
  • Deep understanding of standard business practices related to Sales Operations processes and systems (sales cycle, CRM applications, lead generation, reporting, forecasting, territory management, compensation planning and sales quotas).
  • Experience with Sales technology tooling (Salesforce).
  • Supervisory Responsibilities : None.

    Travel : Domestic, up to 20%.

    Physical Demands : Frequently required to sit, speak, hear, see, and perform repetitive motion (data entry). Occasionally required to lift or carry (10 lb. minimum). Reasonable accommodations will be made available if applicable.

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