What are the responsibilities and job description for the Quality Manager position at Vytl Controls Group?
Job Summary
The Quality Manager (QM) drives continuous process improvement, implementation of best practices across branches, and positively impacts RTY and Sigma level. QM is accountable for customer audit preparedness, the NCR/Customer Complaints Program, and the implementation and accountability for work procedures and work instructions associated with the company's Quality Management System.
Primary Duties & Responsibilities
The Quality Manager (QM) drives continuous process improvement, implementation of best practices across branches, and positively impacts RTY and Sigma level. QM is accountable for customer audit preparedness, the NCR/Customer Complaints Program, and the implementation and accountability for work procedures and work instructions associated with the company's Quality Management System.
Primary Duties & Responsibilities
- Assist in developing new processes, products, materials, and technologies to improve shop operation efficiency
- Assist in developing company QMS work instructions and procedures and provide corresponding training within the identified regions
- Conduct internal quality audits and assist in customer audits within the identified regions
- Oversee work processes to ensure that internal and external quality standards are followed
- Drive continuous improvement to drive down defects, increase rolled throughput yield, and improve Sigma level
- Coordinate across departments to resolve any non-conformance or customer complaint issues and be responsible for decreasing overall non-conformance rate.
- Communicate with customers, as required on customer complaints and find additional ways to improve the execution of shop operations
- Play a lead role in supplier qualifications by owning the quality of received product. Help transfer manufacturing processes to suppliers and put quality assurance controls in place to ensure quality.
- Education & Experience
- High school diploma or GED equivalent 10 yrs in the valve industry
- Preferred - Bachelor's degree (Engineering) work at a valve company (5 yrs min)
- Worked with one or more regulatory standards – API, ASME, CE/PED, etc
- Preferred - Familiarity with Intelex or similar application to manage Non-Conformance and Customer Complaints
- Skills & Abilities
- Highly organized, Effective time-management, Detail-oriented
- Strong interpersonal, communication, and technical skills
- Must be able to travel and have a clear driving record in accordance with company driving guidelines
- Clear background check and drug/alcohol screening
- Houston TX area preferred
- Cincinnati OH with ability and commitment to move to Houston in 2-4 months
- Anywhere else in the US with the ability and commitment to move to Houston within 60 days of accepting the role
- Travel: 25%
- Lifting up to 50 pounds
- Bending, stooping, walking, and/or ability to stand for up to 50% of shift
