Demo

Billing Manager

W A Kendall and Company LLC
Duluth, GA Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 4/30/2025

Job Description

Job Description

Supervisory Responsibilities :

  • Directly supervises a team of Contract Specialists across various territories.
  • Provides training, guidance, and performance evaluations for team members.
  • Ensures adherence to company standards, including accuracy, timeliness, and compliance with

customer contracts.

  • Oversee the collection and turnover of the accounts receivable balances for designated customers.
  • Addresses and resolves escalations related to payroll, billing, or customer inquiries.
  • Essential Functions :

    Leadership & Team Management :

    o Coordinate and manage the workload of Contract Specialists to ensure all payroll and billing

    tasks are completed on time.

    o Establish goals, priorities, and deadlines for the team.

    o Conduct regular team meetings to address challenges and share updates.

    o Train and mentor specialists.

    Process Oversight :

    o Review and approve payroll submissions and invoices prepared by Contract Specialists.

    o Ensure compliance with customer contract terms, including billing rates, overtime rules, and

    other provisions.

    o Monitor and enhance internal processes to improve efficiency and accuracy.

    o Monitor specialist account receivable collection efforts. Oversight of uncollected accounts

    and related research to resolution.

    o Continuous involvement in process improvements to ensure employee pay is accurate, job

    costed properly, and customer billing is correct.

    o Monitor compliance with garnishment and child support orders.

    o Process weekly payroll for a variety of companies.

    Customer & Employee Support :

    o Serve as the primary point of escalation for customer billing or payroll discrepancies.

    o Facilitate collaboration between teams to address cross-functional issues.

    o Coordinate revenue results with regional controllers for weekly reporting.

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