INSIDE SALES - INSIDE SALES

Job Summary
The Inside Sales Representative is responsible for assisting distribution and inside sales with product selection based on specifications or on specialty applications. Creating a winning proposal requires an ability to accurately ascertain the distributors and end-user’s needs, correctly size and select a solution, and translate this into a compelling offer to the distributor or OEM. Along with the Engineering and/or Regional Manager, the Inside Sales Representative may serve as an internal subject matter expert (SME) on specific product lines and/or applications.

Primary Duties & Responsibilities:

• This position works closely with Operations, Engineering and Sales personnel to ensure correct and timely processing of all customer requests, including generating distributor/OEM quotations, order processing, shipping and returns as required
• Build, maintain, and retain relationships with key distributors building effective long-term relationships and customer loyalty often in collaboration with the Regional Manager
• Develop and maintain a thorough knowledge of the Company’s available product lines, sales territories, product applications, and applicable pricing structures.
• Develop and maintain a thorough knowledge of various fluid and chemical types, pressure, and the mechanical functions of products to size/select the appropriate customer solution
• Offers alternate solutions to customers depending on application and product availability or where deviation from project specifications is required
• Expedites existing or new sales orders and communicates with the customer
• Assist in addressing distributor product/service issues
• Create and maintain distributor trust in the Company as a quality, value-added, solutions provider

Positional Requirements & Qualifications:
Education & Experience

• Bachelor’s degree in business or engineering preferred or equivalent technical school certification
• Alternatively, 5 years of experience in a customer-facing role identifying and addressing customer needs within relevant industry
• Strong market reputation with the ability to attract business to the Company through distributor relationships

Skills & Abilities

• Advanced knowledge of valves, actuation and related products
• Intermediate understanding of applications in the chemical, oil & gas, food & beverage and power markets
• Intermediate knowledge of Microsoft Office software
• Intermediate knowledge of SAGE
• Good mechanical aptitude
• Ability to perform job function with little to no supervision
• Clear background check and drug/alcohol screening

Essential Physical Functions:

• Travel: less than 5%
• Lifting up to 20 pounds
• Bending, stooping, walking

This job description is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.