What are the responsibilities and job description for the Sales Support Representative position at Würth MRO, Safety, & Metalworking?
Company Description
Würth MRO, Safety, & Metalworking is a national distributor providing MRO, Safety, and Metalworking Supplies along with proven procurement solutions. Our mission is to deliver top-quality products and exceptional service to our clients. For more information, visit us at www.northernsafety.com or call us at 1-800-571-4646.
Role Description
This is a full-time, on-site role for a Sales Support Representative located in Nederland, TX. The Sales Support Representative will be responsible for assisting the sales team, providing outstanding customer service, handling customer inquiries, and ensuring customer satisfaction. Daily tasks include managing customer accounts, responding to customer requests, processing orders, and coordinating with other departments to resolve issues and improve customer experience.
Qualifications
- Excellent Interpersonal Skills and Customer Support abilities
- Strong Communication skills and a proven track record in Customer Service
- Commitment to achieving high levels of Customer Satisfaction
- Ability to work effectively in a team and independently
- Proficiency in relevant software applications and tools
- Previous experience in a similar role is a plus
- High school diploma or equivalent; further education or relevant certifications are advantageous