What are the responsibilities and job description for the Account Manager, Energy Services position at Wärtsilä i Norge?
Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.
Did you know Wärtsilä has delivered 79 GW of power plant capacity and more than 130 energy storage installations in 180 countries around the world?
In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?
Wärtsilä is leading the transition towards a 100% renewable energy future. We help our customers unlock the value of energy transition by optimizing their energy systems and future-proofing their assets. Did you know Wärtsilä has delivered 73 GW of power plant capacity in 180 countries around the world, including 80 energy storage systems?
In this era of innovation and fast changing world of energy, we are constantly on the lookout for high performing, future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to take the next step?
Account Manager, Energy Services
The Wärtsilä Energy Business – North America team has a vacancy for an Account Manager, Energy Services.
The ideal candidate is a motivated self-starter and a strategic member of Key Account Teams and Capture Teams to drive the Energy Business Services business for Wärtsilä North America supporting our Caribbean Customers. You will be part of an international fast paced multi-cultural working environment. The Account Manager will work together with cross-divisional teams to develop value propositions and customized solutions to fit our Energy customers' needs. You are a seasoned contract negotiator who will find balanced solutions to complex contracts as well as customer service minded and will go above and beyond to support our Energy customers.
Our team is comprised of rich and diverse personalities all over the world. Performance, experience sharing, and excitement are our core values. If you are not afraid to travel, do public presentations and participate in customer meetings and enjoy collaborating with your team, join us!
In This Position, Your Main Responsibilities Will Include
Why you and us
You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application.
Successful applicant must be authorized to work in the USA without sponsorship.
We look forward to hearing from you. Qualified candidates must apply online: https://www.wartsila.com/careers
Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law. Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer.
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.
Did you know Wärtsilä has delivered 79 GW of power plant capacity and more than 130 energy storage installations in 180 countries around the world?
In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?
Wärtsilä is leading the transition towards a 100% renewable energy future. We help our customers unlock the value of energy transition by optimizing their energy systems and future-proofing their assets. Did you know Wärtsilä has delivered 73 GW of power plant capacity in 180 countries around the world, including 80 energy storage systems?
In this era of innovation and fast changing world of energy, we are constantly on the lookout for high performing, future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to take the next step?
Account Manager, Energy Services
The Wärtsilä Energy Business – North America team has a vacancy for an Account Manager, Energy Services.
The ideal candidate is a motivated self-starter and a strategic member of Key Account Teams and Capture Teams to drive the Energy Business Services business for Wärtsilä North America supporting our Caribbean Customers. You will be part of an international fast paced multi-cultural working environment. The Account Manager will work together with cross-divisional teams to develop value propositions and customized solutions to fit our Energy customers' needs. You are a seasoned contract negotiator who will find balanced solutions to complex contracts as well as customer service minded and will go above and beyond to support our Energy customers.
Our team is comprised of rich and diverse personalities all over the world. Performance, experience sharing, and excitement are our core values. If you are not afraid to travel, do public presentations and participate in customer meetings and enjoy collaborating with your team, join us!
In This Position, Your Main Responsibilities Will Include
- Accountable for sales to non-agreement customers and generating leads for new agreements and service projects. Focus on growing sales and committing non-agreement customers to agreements.
- Proactively engage with customers and internal stakeholders to grow sales for non-agreement customers
- Propose and sell new solutions and upgrades to customers and ensure that the value is understood, explained and products and services are sold and delivered.
- Proactively plan sales for assigned customers to maximize our share of wallet
- Proactively share market insights and customer knowledge internally to develop regional customer understanding
- Ensure a well-working feedback loop with Field Services to maximize the number of leads
- Ensure leads are addressed and captured
- Ensure all customer related information & opportunities are recorded in CRM and maintain accurate customer records among assigned customer accounts
- Develop account plans and sales strategy for assigned customers
- Act as Agreement Manager when converting non-agreement customers to agreement customers (when needed)
- Support Business Development Managers and Lifecycle Solutions in agreement and service project sales
- Customer satisfaction
- New agreements and service projects leads
- Meeting sales and profitability targets for assigned accounts
- Account planning
- CRM data quality
- Accounts receivable overdue status
- Drives Wärtsilä purpose and demonstrates Wärtsilä values
- Goes beyond their own role to collaborate to achieve desirable results
- Can create clarity on direction and vision
- Has a business and goal-oriented mind-set
- Drives results with excellent planning and execution skills
- Possess a rigorous understanding of the Energy business and the ability to translate that knowledge into tangible actions to capture growth potential in our sales and operations
- Demonstrated success in a previous customer facing sales role in the power generation, energy or similar industry
- Uncompromised customer service mindset and willingness to go the extra mile for Wärtsilä ‘s customers
- Deep knowledge of lifecycle support organizations and way of working, strong knowledge of Wärtsilä ‘s lifecycle solutions portfolio and coordination between stakeholders
- Inspirational change leader with the ability to engage and promote others to act
- Strong influencing skills
- Drives results with excellent planning and execution skills
- Experience in Sales / Contract Management in a demanding leadership environment
- Experience working in a similar international fast paced multi-cultural working environment
- Ideally has relevant education, such as B.Sc. in Engineering / Economics / Business or equivalent experience
- Willingness to travel and work in a global team of professionals (50-70%) (Post COVID-19)
- Fluent in English, extra points for other languages
- Knowledge of Caribbean Energy markets
- Knowledge about power plant operations and maintenance
- Knowledge about reciprocating engines in power plant applications
- Resourceful and understand market intelligence tools
- Structured, systematic and analytical minded, attention to details and awareness of how they fit into the bigger business picture
- Exercises active listening, builds trust in networks and relationships and gives feedback continuously in a constructive manner.
Why you and us
You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application.
Successful applicant must be authorized to work in the USA without sponsorship.
We look forward to hearing from you. Qualified candidates must apply online: https://www.wartsila.com/careers
Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law. Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer.
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.
