What are the responsibilities and job description for the Receptionist/Sales Assistant position at W2W Acquisition LLC?
Water2Wine Cruises is looking for a Receptionist/Sales Assistant to help maintain our front desk and events. You will work alongside our management team to visit prospective businesses, pitch our private charter packages, drive referrals through community organizations, and coordinate and execute events. Reception duties will include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities and vessel tours, including distributing correspondence and redirecting phone calls. This role may require working in shifts, weekends and holidays -flexibility is necessary.
Qualifications:
- High school diploma or general education degree (GED) required
- 1-2 years in sales and/or customer service experience
- Willingness to learn and improve!
- Team player with an outgoing personality
- Exceptional customer service and communication skills
- Professionalism, enthusiasm to work with others, and a high sense of urgency
- Attention to detail and ability to solve problems for applicants in the field
- Tech Savvy (Experience working with multiple systems and technology)
- Capacity to develop strong working-relationships
- Able to work directly with clients on resolving issues with professionalism and patience
- Flexibility and the capacity to prioritize new tasks
- Ability to engage with people in person, virtually, and via the phone
- Exceptional interpersonal and communication skills
- Able to lift 50 pounds
- Ability to meet strict deadlines while maintaining accuracy
- Valid state driver's license and good driving record
Responsibilities
- Greet and assist customers at the front desk, providing exceptional customer service.
- Manage multi-line phone systems, directing calls and taking messages as needed.
- Perform clerical tasks such as data entry, filing, and calendar management.
- Utilize Microsoft Office and W2W Booking System for administrative duties and sales tracking.
- Maintain an organized office environment to enhance efficiency and productivity.
- Support sales initiatives by communicating effectively with clients and team members.
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $19