What are the responsibilities and job description for the Salesforce Business Analyst with Experience/Community cloud exp position at W3Global Inc.?
Job Description
Job Description
Mandate- Experience / Community cloud exp is must
Job description-
Ability to easily explain technical concepts in simple, non-technical language to make information relatable and engaging for business stakeholders
Ability to train users on how to use low-code tools effectively
Design, develop, and implement solutions on the Salesforce Experience Cloud platform using no-code and low-code tools.
Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
Configure Salesforce Experience Cloud to meet business needs, including creating and managing communities, portals, and sites.
Utilize Salesforce's declarative tools, such as Flow, Process Builder, and Lightning App Builder, to automate business processes and enhance user experiences.
Provide ongoing support and maintenance for Salesforce Experience Cloud solutions, including troubleshooting and resolving issues.
Stay up-to-date with the latest Salesforce features and best practices to continuously improve the platform's capabilities.
Conduct training sessions and create documentation to ensure end-users are proficient in using the Salesforce Experience Cloud solutions
