What are the responsibilities and job description for the Service Dispatcher position at W3Global Inc.?
Job Description
Job Description
Key Responsibilities :
Answering service calls and scheduling appointments.
Coordinating with plumbing technicians to ensure timely service delivery.
Managing customer information and service details in our system.
Handling customer inquiries and ensuring satisfaction.
Assisting with various office tasks as needed.
Qualifications :
Previous experience in dispatching or customer service is a plus.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and multitasking skills.
Ability to work efficiently in a fast-paced environment.
Proficiency in using office software and scheduling tools
