What are the responsibilities and job description for the Transportation Manager position at W3Global?
Our client is looking to add a Transportation Manager to their team. In this role, you will be wholly responsible for a feed mill's truck/trailer shop. This includes customer service, driver management and truck and trailer management. This position offers a competitive salary and a comprehensive benefits package.
Background/Experience
Background/Experience
- A minimum of 5 years of recent, continuous experience managing a truck/trailer shop is MANDATORY. (Preferably for a manufacturing company.)
- Responsible for customer pickups at the supplier sites in a 24/7 service environment.
- Manage company and contract CDL drivers under FMCSA and DOT guidelines; customer service; driver efficiency, and load factors.
- 5 years of experience in the trucking industry and knowledge of trucking regulations are required.
- Customer service experience and college degree desired.
- Supports company operations by maintaining office systems and staff, reporting directly to General Manager.
- Services customers by arranging transportation (to and from their manufacturing sites) in the most efficient manner and maintaining the highest service level reasonably.
- Hiring drivers, managing and hiring owner-operators, following and tracking sites' FMCSA scores, conducting driver safety meetings, and directing the truck/trailer shop.
- In some cases, the manager will also oversee the maintenance and repair of customer equipment.
- Completes operational requirements by scheduling and assigning drivers, and following up on work results. This includes data entry in the S2SQL system in building BOLs.
- Assigns outbound finish shipments, if required for that region.
- Keeps management informed by reviewing and analyzing daily/weekly efficiency reports; summarizing information; identifying trends for the trucking operation.
- Maintains Load Efficiency within maximum legal weight (including axles).
- Route drivers in a manner that reduces non-productive (not on the road) time.
- Minimize driver and shop over time.
- Conduct safety meetings and timely incident investigations
- Customers are not to wait for service longer than the agreed-upon time.
- Communication between customers and dispatch so that the customer always knows what they can expect and is notified when there are any changes in plans.
- Communicates closely with plant management.
- Ensure that procedures in place are properly followed.
- Perform ride-a-longs with drivers to understand the job and any items to improve upon.
- Understands the equipment used and advise for changes for the next contract renewal.
- Knows the cost to the plant floor of the material.
- Back up to the PM or GM when off-site or on vacation.
- Back up to the office manager for the following duties as needed:
- Providing customer service by answering customer calls and responding appropriately
- Preparing Payroll
- Data Entry
- Input all raw material loads on a daily basis.
- Confirm all finished feed loads on a daily basis.
- Confirm all supplement loads as they arrive.
