What are the responsibilities and job description for the Executive Coordinator position at WABASH VALLEY GOODWILL INDUSTRIES INC?
Executive Coordinator
Department: Headquarters
Reports to: President and CEO
Status: Full-Time | Exempt
About Wabash Valley Goodwill
Wabash Valley Goodwill is more than a retail store — we are a mission in action. Our mission is to improve lives through employment and personal growth. We believe in providing wraparound support for our team members and extending services that strengthen our community.
Our core values — Respect, Integrity, Growth, Service, and Stewardship — guide every decision and interaction with our team members, customers, donors, and community partners. We lead with a people-centered mindset, treating people as our most valuable asset, and we’re committed to growing 1% better every day.
Position Summary
The Executive Coordinator plays a critical role in supporting the President/CEO and Executive Team by providing high-level administrative assistance with professionalism, confidentiality, and attention to detail. This position requires a proactive, self-starting individual who anticipates needs, takes initiative, and ensures tasks are completed without needing to be asked. With exceptional judgment, organization, communication, and interpersonal skills, the Executive Coordinator serves as the central point of coordination for executive schedules, board engagement, and internal communication—ensuring the office of the President functions with excellence and efficiency.
Key Responsibilities
-
Provide comprehensive administrative support to the President/CEO and Executive Team.
-
Manage confidential files and sensitive information with the highest level of discretion.
-
Answer, screen, and direct incoming calls on behalf of the President/CEO and support office.
-
Maintain the President/CEO’s calendar, as well as organizational calendars (Board, Committees, Executive Team meetings).
-
Schedule and coordinate internal and external meetings, travel arrangements, and special events.
-
Support Board of Directors and Committee meetings by preparing agendas, materials, and minutes; handle follow-ups and logistics.
-
Onboard and coordinate activities for new Board members.
-
Serve as liaison between the President/CEO and internal departments, external stakeholders, vendors, and community leaders.
-
Ensure effective communication and project follow-through across departments.
-
Lead or assist with special projects, change management efforts, or process improvements as assigned.
-
Maintain a professional, organized, and safe work environment.
-
Represent the agency and its leadership team with integrity and professionalism.
Character Skills & Competencies
We are looking for someone who exemplifies the following:
-
Drive to succeed and take initiative
-
High emotional intelligence and empathy
-
Exceptional attention to detail
-
Strong collaboration and communication
-
Confidentiality and professionalism
-
Adaptability, problem-solving, and organizational awareness
-
Strong planning, time management, and follow-through
-
A service-oriented mindset and integrity in all actions
Qualifications & Experience
-
High School Diploma Required; Associate or Bachelor's degree in Administration, Communication, Human Resources, or a related field preferred
-
Minimum 2 years of experience in a similar administrative or executive support role
-
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
-
Exceptional written, verbal, and interpersonal communication skills
-
Ability to work independently and as part of a high-functioning team
-
Strong organizational, time management, and decision-making skills
-
Experience working with leadership, boards, or external partners is a plus