Director, Strategic Dealer Accounts

About the Role:

As a Director of Strategic Dealer Accounts, you will be responsible for managing a portfolio of key and strategic dealer relationships either personally or through a team of account managers. You will also develop and execute tailored solutions and strategies for dealers that ensure their ongoing satisfaction and loyalty while also enhancing profitability.

Your Responsibilities:

• Develop and execute multi-year strategies for each account in the dealer's portfolio encompassing all value streams.
• Implement a relationship management and dealer review plan
• Clearly understand and drive to financial targets for dealers as well as dealer end user accounts
• Aligns individual objectives to accomplish team goals
• Coordinate the engagement of our sales organization with the customer experience organization to ensure an effective two-way flow of information and effective resolution of issues
• Manage key client and customer relationships, often through account teams, to ensure their ongoing satisfaction and loyalty with the support of the Customer Experience Team
• Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team
• Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media
• Define and implement clear KPI's with our dealers and internally to drive results
• Provide leadership to anyone who supports the dealer accounts
• Remote position with 25%-50% travel
• Other duties as assigned

Let's Talk About Your Qualifications:

• Bachelor's Degree - Major Desired: business law, management, economics, accounting, finance, mathematics, marketing, or statistics
• 10 years of successful sales experience, including at least 5 years of sales leadership experience
• Demonstrated skills in forecasting and attaining or exceeding sales, profitability, and budget goals
• Strong team building, coaching, development, and collaboration skills
• Ability to effectively implement sales and marketing strategies on a national basis
• Ability to effectively balance team and customer performance with strategy and pivot if necessary
• Strong analytical, critical thinking and problem-solving skills
• Strong written and verbal communication skills; ability to articulate ideas and communicate effectively with the sales team, operations, senior management, and customers
• Excellent time management skills
• Track record of growing sales in both existing accounts and conquest accounts through the leadership of a sales team
• Advocate for both the customer and Wabash

• - Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusiveness
Seek to Listen
• - Actively listen to reach the best solution and make the strongest decisions
Always Learn
• - Strive to improve; do not quit or settle for the status quo
Be Authentic
• - Demonstrate honesty, incredible energy, and grit in everything you do
Win Together
• - Collaborate, seek alignment, and excel at cross-group communication to success as one team and One Wabash

Affirmative Action/EEO Statement:

Wabash is committed to providing equal employment opportunity for its applicants without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability or protected veteran status, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated applicants.