MUST SUBMIT DD214

Minimum Requirements

• Residence in the State of Minnesota
• United States Citizen
• Must be a Veteran as defined in Minnesota Statutes, Section 197.447
• Bachelor's Degree in relevant field such as social work, counseling, or public administration
• Pass Background Clearance Check

Assist veterans and their dependents in applying for available federal benefits from the U.S. Department of Veteran’s Affairs Regional Office (VARO), by initiating, re-opening claims, and/or appealing claims.

• Complete all service-connected disability/pension claim applications (new, supplemental, and appeal) in a timely manner.

• Complete claims for VA education and training benefits.

• Contact the families of deceased veterans to assist with VA burial/survivor benefits.

• Complete service-connected disabled veteran’s life insurance applications for eligible veterans.

• Ensure all claims are sent to the VA before the last business day of each month to ensure potential benefits are not lost.

• Record claim information in the approved software program used by the Veteran Services Office (VetraSpec).

• Correspond with veteran’s Power of Attorney (POA) and VA regarding claim status.

Assist veterans in obtaining inpatient and outpatient care from the VA Medical Center (VAMC) and Community-Based Outreach Clinic (CBOC).

• Complete enrollment applications and mail to the VAMC.

• Contact the VAMC to schedule appointments, confirm enrollment, and obtain information, when needed.

• Coordinate with the VAMC to request community, in-home health, and long-term health care, if needed

Assist veterans in applying for benefits from the Minnesota Department of Veteran Affairs (MDVA).

• Complete subsistence, special need, dental and eye care applications for eligible veterans and dependents.
• Assist veteran and MDVA to ensure required documentation is received in a timely manner.

Assist military retirees, dependents, and survivors in obtaining Department of Defense benefits.

• Instruct military retirees and their dependents on how to attain and renew an identification card, Tri-Care health plan, retirement pay, annuity pay and Survivor Benefit Plan (SBP).

Assist Veterans in records relating to military service.

• Aid in applying for correction of military records, character of discharge upgrade, and medals/awards.

• Maintain confidential records and information in accordance with all HIPPA and Privacy Act Regulations.

Attend workshops, conferences, and service organization meetings and training.

• Knowledge of all federal and state legislative actions concerning veterans and their dependents.

• Maintain and gain certification by the MDVA.

Assist members of the National Guard and Reserves in obtaining appropriate benefits and assistance.

• Provide military members and dependents information about VA programs.

• Provide information to returning deployed service members and their dependents regarding VA benefits.

• All veterans.

• VA and MDVA personnel.

• County Veteran’s Service Officers
• Veteran Service Organizations (Ameri