What are the responsibilities and job description for the Customer Experience Coordinator position at Wade Walters - State Farm Agent?
The Wade Walters - State Farm Agent team is seeking a highly motivated and organized individual to fill the Receptionist - State Farm Agent Team Member position. As a member of our team, you will be responsible for delivering exceptional service to our clients and supporting the team with various administrative tasks and projects.
Your key responsibilities will include greeting clients warmly in person and over the phone, managing appointment scheduling and office communications, assisting in handling incoming inquiries, and maintaining customer records. You will also engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
- Previous experience in a receptionist or customer service role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
We offer a comprehensive benefits package that includes Simple IRA, license reimbursement, bonus based on performance, flexible schedule, paid time off, training & development, and more.
