What are the responsibilities and job description for the Restaurant Operations Manager position at Waffle House, Inc.?
Company Description
Waffle House, Inc. has been serving Good Food Fast® since 1955 and has grown into a national brand with over 1,900 restaurants in 25 states. The company offers career opportunities to over 40,000 employees and promotes a culture of promoting from within. Waffle House's mission is to provide great food and care for both customers and associates, with a commitment to always being open and welcoming.
Role Description
This is a full-time on-site Restaurant Operations Manager role located in Montgomery, AL. The Restaurant Operations Manager will oversee the day-to-day operations of the restaurant, manage staff, ensure quality customer service, uphold company standards, and maximize profitability. The role requires strong leadership skills and the ability to work effectively in a fast-paced environment.
Qualifications
- Leadership, Team Management, and Communication skills
- Experience in restaurant operations and customer service
- Ability to work in a fast-paced environment and handle multiple tasks
- Strong problem-solving and decision-making abilities
- Knowledge of food safety regulations and compliance standards
- Bachelor's degree in Hospitality Management or related field
- Experience with inventory management and financial reporting
- Previous experience in a similar role is preferred
