What are the responsibilities and job description for the Customer Service Coordinator position at Waffle House?
As a Customer Service Coordinator at Waffle House, you will play a critical role in ensuring that our customers receive the highest level of service and satisfaction. Your responsibilities will include handling customer complaints and issues, providing excellent communication and problem-solving skills to resolve conflicts, and working closely with team members to ensure seamless service delivery.
About the Role:
- Provide exceptional customer service to ensure high levels of satisfaction
- Handle customer complaints and issues in a professional and courteous manner
- Work closely with team members to ensure seamless service delivery
- Develop and implement procedures to improve customer satisfaction and retention
If you have a passion for delivering exceptional customer service, are a strong communicator with excellent interpersonal skills, and are able to motivate and inspire a team to achieve exceptional results, then we want to hear from you!
We offer a competitive salary and a range of benefits including paid weekly via direct deposit or pay card, PTO Medical, Dental, Vision and Life for you and your family, as well as the opportunity to take your cash and credit card tips home nightly (no tip sharing).
