What are the responsibilities and job description for the Daily Shift Supervisor Position position at Waffle House?
**Shift Supervisor Role**
As a Shift Supervisor at Waffle House, you will be responsible for leading a team of hourly staff to deliver exceptional customer experiences and maintain a positive work environment.
**Responsibilities**
- Daily shift production and service operations: Focus on efficient execution of daily tasks, prioritizing quality and customer satisfaction.
- Safety, Security, and Emergency procedures: Develop and implement safety protocols to prevent accidents and ensure a secure working environment.
- Food Safety systems: Maintain adherence to strict food safety standards to prevent contamination and ensure customer well-being.
- Knowledge and implementation of Full House, House Rules, and Back of House Rules: Stay informed about company policies and procedures to provide guidance to team members.
- Customer engagement: Build strong relationships with customers, meeting their expectations and exceeding them when possible.
- Delivering effective coaching to hourly staff: Provide constructive feedback and guidance to help team members improve their performance.
- Driving the Sanitation Calendar: Supervise sanitation procedures to maintain a clean and hygienic workspace.
**Perks**
- Take home your cash and credit card tips nightly (no tip sharing).
- Paid weekly via direct deposit or pay card.
- PTO Medical, Dental, Vision, and Life insurance for you and your family.
