What are the responsibilities and job description for the Hourly Associate position at Waffle House?
Company Description
Whether it is as a Server, Cook, Host, Shift Supervisor or Restaurant Manager, working at Waffle House is a fulfilling, fun, and rewarding career.
“We are not in the food business; we are in the people business” – Founder Joe Rogers, Sr.
Ever since we opened our doors in 1955, Waffle House® restaurants have been a great career choice for thousands of Associates. Thank you for taking the time to learn more about Waffle House and our careers.
We hope to see you soon “Under the Yellow Sign!"
Job Description
Servers
As a Server (also known as a Salesperson), you’ll be working in a tip-based position that offers the training and development you need to earn well above what you might earn as a Server at other similar restaurants. Your job is all about delivering the Waffle House experience to your Customers.
Host
At Waffle House, our Hosts and Hostesses are members of our “Door Corps”. Door Corps members greet and seat Customers and help keep the dining area clean. You will be the first impression a Customer gets when they enter the restaurant.
Cook
Since all of our food is cooked to order, as a Cook (also known as a Grill Operator) you are taught to prepare the orders the “Waffle House Way”. Your compensation is based on the rank you earn as a Grill Operator, Master Grill Operator or Rock Star Grill Operator. Once certified, rates range from $10/hour to $16/hour. Your skill, teamwork, attitude and coach-ability all factor into the ranking process. Production bonuses based on shift sales can also create extra earning opportunities.
Additionally, 2nd Shift Supervisor and 3rd Shift Supervisor opportunities are available to those who want additional responsibility. With continuous training, our Grill Operators become leaders in food safety as well as service and production
Qualifications
Desired Attributes
- Strong work ethic with a drive to exceed expectations
- Excellent people person
- Work well in a fast-paced, sales environment
- Open to learning and growing independently and from feedback
- Work well under high pressure, ability to multi-task
- Detail-oriented and highly organized
- Basic mathematical and computer skills
- Ability to communicate clearly and effectively
Other Requirements
- Must be 16 years of age
- Reliable means of transportation
- Able to work occasional holidays and overtime (if/when needed)
- Successful background check and drug screen
Additional Information
At Waffle House, we make sure to take care of our employees with opportunities like:
- Health Insurance: Medical, Dental, Vision, And Life Insurance — available for you and your family
- Full-time Associates are eligible to enroll immediately with coverage beginning 30 days later
- Three different medical plans to suit your needs (essential care plan, minimum value plan, comprehensive care plan)
- Flexible Schedules — full-time/part-time, day/night shifts, weekends/weekdays
- Stock Ownership — eligible to purchase waffle house stock for up to 10% of your pay after 1 year of service
- Paid Maternity Leave — 6 weeks (8 weeks for c-section) if eligible after 2 years of continuous service working at least 30 hours/week
- Paid Time Off (PTO) — begins accruing immediately 1 hour for every 30 hours worked
- Career Advancement — opportunity to advance to master or rock star grill operator, 2nd or 3rd shift supervisor, or restaurant management
- Direct Deposit Or Pay Card — electronic pay every week
Salary : $10 - $16
