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Restaurant Guest Ambassador

Waffle House
Byram, MS Full Time
POSTED ON 2/18/2025 CLOSED ON 3/17/2025

What are the responsibilities and job description for the Restaurant Guest Ambassador position at Waffle House?

Job Summary
We are looking for a skilled and enthusiastic Host/Hostess to join our team at Waffle House. As a key member of our front-of-house staff, you will be responsible for creating a warm and welcoming atmosphere, setting the tone for a memorable dining experience. If you have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities
* Greet all incoming guests, making eye contact and smiling to create a positive first impression
* Assist guests in finding a table, using your knowledge of the restaurant layout to seat them efficiently
* Manage the order of waiting guests, ensuring a smooth and organized flow that meets their expectations
* Maintain the self-service coffee bar, restocking and refilling as needed to ensure it remains fully operational
* Distribute menus to guests, providing them with a clear understanding of our offerings and supporting their ordering decisions

Requirements
* Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
* Positive attitude and enthusiasm, with a passion for delivering exceptional customer service
* Ability to work efficiently and effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
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